Emails stopped updating

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by Rae8, Jan 29, 2013.

  1. Rae8
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    Rae8 New Member

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    Hello -

    I have droid razr maxx hd. I have it receiving emails from comcast and two live.com accounts. All were working before but now since last night, only getting emails forwarded to phone from comcast. The live.com accounts (which are the more important ones) stopped updating. It states on the menu, "last updated" with proper time but it isn't updating.
    The last time this happened, I had to remove the accounts and then re-add them which is a hassle. Is there an easier way to do this, in settings somewhere or something?

    Thanks in advance for any help here.
  2. americandad
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    americandad New Member

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    Did you just update to jellybean? Mine won't fetch mail after the update. I can manually refresh my email and it will load new mail, but it won't check on it's own.
  3. turbodave
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    turbodave Member

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    I can top that.... Mine will check email on its own IF I'm on a WIFI network, but will not check on its own if I'm on 4G.
  4. charliez916
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    charliez916 New Member

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    I now have to manually update for my Aol mail
  5. Droid Firefighter
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    Droid Firefighter Active Member

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    Look around in the settings and make sure you don't have a "data saver" option checked. It prevents apps from syncing and updating while you are on mobile data so you don't go over your limit. It may be in "wireless & networks". Good luck!

    This post is Incredible 2
  6. turbodave
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    turbodave Member

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    I'm sure that may be the case, but I sure can't find the setting to adjust. :angry:
  7. Rae8
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    Rae8 New Member

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    No, I haven't updated to jellybean yet. Not sure where to/how to/if should - do that.
    I ended up removing the account and re-adding it and now it works again.
  8. Rae8
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    Rae8 New Member

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    Will try this once i find that setting.
  9. americandad
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    americandad New Member

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    Every setting on my phone for data is enabled. Been through everything, it is not a setting within the phone, it has to be something with JB since it started right after the update. Going to stop by Verizon tomorrow time permitting. Doubt they can do anything though.
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