email stops without opening document

Discussion in 'Android Support' started by robertmconnected, Dec 24, 2009.

  1. robertmconnected

    robertmconnected New Member

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    I have installed exchange and the interface works. The documents are there but when I try to open them the email appl. crashes. (process com.android.email) causes a forced closure
     
  2. 640k

    640k Silver Member

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    what kind of doc? how large? do you have any apps installed to read the docs?
     
  3. robertmconnected

    robertmconnected New Member

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    no apps to read, Outlook emails

    It doesn't matter what the doc size, it causes the app to crash. I do not have anything other than the "email" app that came with th phone
     
  4. finprof

    finprof New Member

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    This happened on my Droid after 2 months of working fine. I would get emails and could open the inbox, but if I tried to open an individual item I would get the error message that the application had stopped unexpectedly, force close. I tried deleting the account and it wouldn't let me add it back. There are no problems with my exchange server. Tech support is sending a new phone.
    Update: kept looking and found the answer here. http://www.droidforums.net/forum/te...l-stopped-working-fc-when-i-open-message.html
    Fixed it.
     
    #4 finprof, Mar 10, 2010
    Last edited: Mar 10, 2010