I noticed someone else had this issue, as a old blackberry owner I was use to the individual icons per email acct on my home screen. Now with this phone you have to navigate to one directory to open a gmail acct or to anothwr for yahoo. Id like to be able to have individual icons per acct,is it possible? And im a big fan of custom ringtones, but you cant save them in a ring tone directory with the rest... So now do you access them? The phones great so far! Just need to get use to it all.