Email Issue...

Discussion in 'Droid RAZR MAXX' started by Doksa, Aug 6, 2012.

  1. Doksa

    Doksa New Member

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    Having a bit of an email issue. I synced my work email on my phone, much like I had previously done with my X2. However, I have run into a problem. When I delete messages from the inbox on my phone, they do not delete from my inbox online. Any idea why? I have checked all the settings and have found nothing that has helped. All I know is...it worked fine on my old phone.
     
  2. TisMyDroid

    TisMyDroid DF Super Moderator Staff Member

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    Hi and welcome to the forums doksa.

    Go into your email and check your server settings. Is there an option (usually listed towards the bottom of incoming server settings) that allows you to check "delete email from server when I delete from inbox."

    Sent from my DROID RAZR Maxx using Droid Forums
     
  3. Doksa

    Doksa New Member

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    There is. It has two options 'delete when I delete from inbox' and never. Neither seems to make a difference...
     
  4. TisMyDroid

    TisMyDroid DF Super Moderator Staff Member

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    Definitely choose delete from server when I delete from inbox. You may have to enable background sync at least daily to have the servers sync with your phone email.

    Sent from my DROID RAZR Maxx using Droid Forums