E-mail trouble

Discussion in 'Droid RAZR Support' started by Alster2005, May 20, 2012.

  1. Alster2005
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    Alster2005 New Member

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    For some reason my email won't notify me when they come in. I have to manually refresh it. I just got the droid razor, and what a jump from the original droid! Its taken me a little while to figure it out. This email thing is bothering me. I have my fetch setting at every 15 min, but it also notes that it isnt being used with any accounts. I just cant figure out how to add my hotmail account to the fetch schedule. Any suggestions?
  2. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    You don't want it set to fetch, you want it set to push. That way as soon as something hits your email, your email will PUSH it to your device.

    DROID RAZR MAXXAMIZED!!!
  3. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    To alter your settings, you'll want to log on to your email via a computer or you can go to gmail.com through your browser, then at the bottom of the screen, tap on desktop. Hope this helps?

    DROID RAZR MAXXAMIZED!!!
  4. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    To add your other accounts, from the PC, go into your settings. It will allow you to enter other accounts to be forwarded to the gmail account. Sorry for the multiple posts, its one of this days :)

    DROID RAZR MAXXAMIZED!!!
  5. Alster2005
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    Alster2005 New Member

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    I use hotmail and it is listed as my main email default and linked to my gmail. Right now my settings are set for push and not fetch. Anyone have any other suggestions?
  6. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Which app are you using for your email? You may try clearing data on the app and see if it starts to act as it should.

    Also, do you have a good stable data connection? Perhaps your using a battery saver that is shutting off your data connection as part of its effort to save battery?

    DROID RAZR MAXXAMIZED!!!
  7. Alster2005
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    Alster2005 New Member

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    I do have a battery saving app that came with the phone that I use. That could be it. Also I haven't gone on my laptop and try to change any settings that way. Ill give it a shot.
  8. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    The way my maxx is setup, I have amart actions battery saver set to kill background data. So when my device is asleep and not.on charge, it won't receive email or download picture messages or receive pushes from Facebook/twitter...

    DROID RAZR MAXXAMIZED!!!
  9. Alster2005
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    Alster2005 New Member

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    Now I am not receiving any mail even when I refresh it. Ill try the email settings through the pc. I don't know what's going on. I don't think its the battery saver any more. All my accounts are showing up on my email settings. Completely dumbfounded.
  10. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Hmmm, its probably some setting in your email. But have you tried clearing data in the app for gmail.

    Go into settings, applications, manage applications, all, gmail try clear data. if you haven't already.

    DROID RAZR MAXXAMIZED!!!
    Last edited: May 20, 2012
  11. Alster2005
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    Alster2005 New Member

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    I tried removing my hotmail and gmail accounts and was going to put them back on. Now I can't even remove the accounts. I just get a message that says http response exception.
  12. Alster2005
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    Alster2005 New Member

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    The strange thing is my email notifcations work fine on my le pan tablet.
  13. Alster2005
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    Well I think I solved the problem. I just downloaded another email app. Windows live push. Seems to do the trick so far.
  14. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Which app were you using before? The stock gmail app or another?

    DROID RAZR MAXXAMIZED!!!
  15. Alster2005
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    Alster2005 New Member

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    It was just the email app that came on my razor. I don't think it was just a gmail app. There is a separate gmail app that did come with the phone. One thing I don't care for about the razr is all the bloatware that came with it. I get these goofy notifications every now and then trying to sell something and I think it is coming from one of the apps that came with the phone. I'm not sure. I'm still new to the razr and just stumbling my way through it.
  16. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    I don't think any of the stock bloatware apps have air push in them.

    Go into the play store and do a search for "air push detector" it should be able to tell you which app this is coming from.

    DROID RAZR MAXXAMIZED!!!
  17. Alster2005
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    Alster2005 New Member

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    That's strange. The only air push apps that showed up were 2 music apps I have and the windows live email app I got. The stock email didn't even show up. But on the stock email it shows that I had gmail and hotmail on a push setting. Beats the hell out of me. The windows live email app I got works great so I'm happy.
  18. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    I need to explain. Air push is something that app developers put in their apps and you get spamed with adds. So the two music apps are where your ads are coming from. The ones you mentioned a few posts ago. Get rid of the two music apps and you'll be rid of the advertisements :)

    DROID RAZR MAXXAMIZED!!!

    I'm glad you figured it out. I was working with the presumption that you were using the gmail app. Sorry for the confusion. :)
  19. Alster2005
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    Alster2005 New Member

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    I gotcha. Yea I was just using the stock email. Gmail is linked to my hotmail. I did get rid of the two music apps with the ads. The airpush app is cool. Ill use it quite a bit I think. I never even knew the had them. Thanks for all your help.
  20. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    No problem, glad you got you problem straightened out. :)

    DROID RAZR MAXXAMIZED!!!
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