Duplicate Contact Information While Texting

Discussion in 'Thunderbolt Tech Support' started by minime1327, Feb 1, 2012.

  1. minime1327
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    minime1327 New Member

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    When i compose a new message, multiple entries pop up for a single contact. Looks something like this:

    Select Recepient:

    John Smith: 555 5555 (History)
    John Smith: 555 5555 (History)
    John Smith: 555 5555 (Mobile)
    John Smith: 555 5555 (Mobile)

    Ideally, I would like to have one entry show up when I want to compose a text to John Smith. Is there a way to make this happen?
     
  2. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    I don't have this issue at all. What messaging app are you using?

    Sent from my Untouchable TB using Xparent Red Tapatalk
     
  3. minime1327
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    minime1327 New Member

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    just the standard messaging app it came with....

    am i just out of the loop and in need of a messaging app haha
     
  4. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    Interesting. Well, I use Google Voice (Phone doesn't have service) but used Handcent before that. Is it just with certain contacts? Or are all of them like that?

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  5. minime1327
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    minime1327 New Member

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    the majority of my contacts are, or at least the ones i've been testing this on...

    it may have something to do with the linking between the entry in my phone vs the entry in my saved google/gmail contacts, maybe because one uses hyphens to separate the numbers and the other is just all together.

    it only occurs in messaging. under people, John Smith comes up as just one person with whatever linked accounts...
     
  6. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    That was going to be my next question about the accounts the contacts are linked to.

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  7. minime1327
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    minime1327 New Member

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    yea, it's definitely an issue with google vs phone contacts....how can i remove one or the other
     
  8. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    People > John Smith > Menu > Link and select or deselect as needed.

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  9. minime1327
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    minime1327 New Member

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    awesome thanksdancedroid
     
  10. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    Did that work?

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