After only having my Fascinate for 3 days- I managed to drop it from 2-3 feet and the screen cracked/webbed. The phone is no longer able to be used and you cannot make what it on the screen. I did not have a case on it, but I don't think that would have mattered. Please be careful dropping your phone. Thank goodness I added insurance the day after I purchased the phone. To me, it should take a little more abuse than this.