1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Dropped Data Fix Turkey Day!

Discussion in 'Motorola Droid Bionic' started by heath223, Nov 19, 2011.

  1. heath223
    Offline

    heath223 New Member

    Joined:
    Apr 6, 2010
    Messages:
    153
    Likes Received:
    3
    Trophy Points:
    0
    Long story short I talked with Verizon CS today and was told that the Update to fix the dropped data would start coming out on 11/24/2011. IF it doesn't get setback anymore. The guy said he would contact me the day after to make sure I got it.

    ??? We'll see!
  2. LegalAmerican
    Offline

    LegalAmerican New Member

    Joined:
    Nov 12, 2011
    Messages:
    339
    Likes Received:
    16
    Trophy Points:
    0
    Location:
    UTAH
    Dang! I was hoping you'd say Motorola said that. I don't trust Verizon Customer Support.
  3. RacingTiger03
    Offline

    RacingTiger03 New Member

    Joined:
    Mar 17, 2010
    Messages:
    231
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Chatt, TN
    ditto, VZ Customer service told me today that in their computers they have "within the next 2 months". I've been fighting with them for the last 2 months and they tell me something different everyday. Most don't even know what I'm talking about when I tell them it's a software problem and moto is working on a fix. I've been flat out told by SOME verizon CSR's that data drop is not a known issue on the bionic *shrug* good try VZ... good try.
  4. Shadez
    Offline

    Shadez Super Mod/News Team Staff Member Premium Member

    Joined:
    Jan 27, 2010
    Messages:
    8,322
    Likes Received:
    179
    Trophy Points:
    63
    Location:
    Lafayette Hill, Pa
    Yea.. I don't see this happening, but stranger things have happened .. one can hope :)
  5. Speeding Wheels
    Offline

    Speeding Wheels New Member

    Joined:
    Dec 23, 2009
    Messages:
    1,556
    Likes Received:
    16
    Trophy Points:
    0
    Location:
    Detroit - in da burbs!
    highly doubt it'll roll out to the masses on Thanksgiving.. especially considering we havent heard any news of the soak test starting yet. Probably cyber-monday at the earliest.

    Remember VZW CS does NOT know nearly as much as they want to lead you to believe.
    They just tell you what you want to hear to get you off their phone line.
  6. heath223
    Offline

    heath223 New Member

    Joined:
    Apr 6, 2010
    Messages:
    153
    Likes Received:
    3
    Trophy Points:
    0
    The guy had me on the phone for a while and gave me the name of the fix, (cm7?) I know that isn't5 right but it was a couple letters and maby a # I can't remember exactly. Anyway I will see in a few days??? He also said fixes etc... come out 11P.M. or so.
  7. k1ngr4t
    Offline

    k1ngr4t New Member

    Joined:
    May 28, 2011
    Messages:
    1,335
    Likes Received:
    30
    Trophy Points:
    0
    I'm going to have to agree with others that I wouldn't get your hopes up. When I first got my X2 and was calling in about issues they REPEATEDLY insisted the X2 CAME with Gingerbread installed. Finally after 3 times one of the guys said he wasn't sure, which is a step up from being flat out wrong.
  8. LegalAmerican
    Offline

    LegalAmerican New Member

    Joined:
    Nov 12, 2011
    Messages:
    339
    Likes Received:
    16
    Trophy Points:
    0
    Location:
    UTAH
    That's the major downfall of a company that deals largely over the phone. As stated before, anyone can say anything that comes to mind just to get you off the phone. Sometimes that pays off though when you get a good deal. In Tech Support though, it's very rarely a good thing.
  9. DF Smod
    Offline

    DF Smod New Member

    Joined:
    Apr 23, 2010
    Messages:
    11,477
    Likes Received:
    93
    Trophy Points:
    0
    If he told you CM7 was coming by way of Moto/VZW update he was definitely blowing smoke although most of us wouldn't mind that update :)



    Sent from my DROID BIONIC using Tapatalk
  10. DoctorV
    Offline

    DoctorV New Member

    Joined:
    Jul 2, 2011
    Messages:
    284
    Likes Received:
    8
    Trophy Points:
    0
    Since this information came from a Verizon Customer Service rep it guarantees that the fix will NOT be launched on Thanksgiving. If we can get a lot more guesses from Verizon CS reps on date when the update will be pushed out then we will be able to get a better idea when it actually will be released because it won't be released on any of the guessed days. Yes that's how much faith I have in anything a Verizon CS rep says.
  11. heath223
    Offline

    heath223 New Member

    Joined:
    Apr 6, 2010
    Messages:
    153
    Likes Received:
    3
    Trophy Points:
    0
    NOT CM7! but it was a code of the fix that was a couple letters and maby a #. I do know it may not come to be but he seemed to know a lot of info about it. As well as he is going to contact me the day after to see if I got it? Just sounds good!
  12. aaf709
    Offline

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,188
    Likes Received:
    46
    Trophy Points:
    48
    Location:
    So Cal
    If it's like the other OTA updates, even if it starts on 11/24 that does not mean you would definitely see it that day. It might be days or even weeks later, and so random that if you bought 2 Bionics the same day one could get it way earlier than the other.
    Last edited: Nov 19, 2011
  13. cbrmike
    Offline

    cbrmike New Member

    Joined:
    Sep 5, 2011
    Messages:
    107
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Newport News VA
    I would not put much faith in what CS said regarding a date for the OTA, call back again and you might get someone telling you that they have yet to here of an update or a single issue with the bionic and that its a great flawless phone.
  14. JohnnytheK
    Offline

    JohnnytheK Well-Known Member

    Joined:
    Aug 5, 2010
    Messages:
    1,356
    Likes Received:
    30
    Trophy Points:
    48
    I too have a love/hate relationship with the help at Verizon. There are times when they are helpful and seem to know what's happening.
    Then there other days when you have to smile and walk out.

    The funny thing for me was a few weeks ago when the Razr was not available to buy but was in stores. I was comparing the Bionic to the Razr and
    the rep was amazed I wasn't sure about the Bionic due to the drop outs. She actually looked at her phone and said "What drop outs, I've never heard of that?"
    She insisted that in Sacramento they don't have any dropouts, but then she says, "It's probably the 4G network" she then advised that "you should keep you phone
    on 3G and then put it on 4G when you need it.
  15. bbtkd
    Offline

    bbtkd Member

    Joined:
    Nov 16, 2009
    Messages:
    627
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Earth
    If they start rolling it out on a holiday, it would only confirm VZW cluelessness. Holidays at a call center are difficult to staff, and a time where more experienced staff with seniority take the holiday, leaving less experienced staff to work it. One could argue that they are all clueless, so it doesn't matter but there are bound to be some good ones in the senior staffers. With high turnover that probably means they've been there a whole year. Based on past rollouts, one has to question whether VZW tells call center staff anything.
  16. Tonik
    Offline

    Tonik Member

    Joined:
    Sep 11, 2011
    Messages:
    552
    Likes Received:
    14
    Trophy Points:
    18
    I doubt they will be rolling out to the general public this week. They have not started the soak test yet.
  17. droidbionicmaster
    Offline

    droidbionicmaster New Member

    Joined:
    Nov 16, 2011
    Messages:
    468
    Likes Received:
    4
    Trophy Points:
    0
    I called they said "Late November" yea lets see how long it will be delayed again. That's the second time they delayed they had a set date but they pushed it. So don't hold your breath.

    Sent from my DROID BIONIC using DroidForums
  18. bluezdawg
    Offline

    bluezdawg New Member

    Joined:
    Dec 3, 2009
    Messages:
    557
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Boulder, Colorado
    Let me guess, she was blonde... probably thought data was what is on a reboot screen :)


    Sent from my DROID BIONIC using DroidForums
  19. streetracer89101
    Offline

    streetracer89101 New Member

    Joined:
    Nov 17, 2011
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    ohio
    guys just do this (I have been doing some thinking and i found out if you remove the following, data is stable the whole time, no more odd ons and offs. The following are: battery data manager and battery manager. Use root uninstaller to freeze them and connection should remain on. And if using a custom rom, you can control with the on and off switch. Also froze data manager service. Let me know if this helps and if anyone needs help doing this. Works for me, I'm in control of data on and off now) till then
  20. nateohio
    Offline

    nateohio New Member

    Joined:
    Nov 12, 2010
    Messages:
    540
    Likes Received:
    11
    Trophy Points:
    0
    Dude, stop spamming the boards! We have all seen your thread in this same section!
Search tags for this page

how to fix a droid bionic that was dropped

,

how to stop a droid bionic from dropping calls