Dropped calls!

Discussion in 'HTC Droid Eris' started by lowtech, Dec 1, 2009.

  1. lowtech

    lowtech Member

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    Admittedly I live in a rather remote area - Maryland mountains - with spotty reception, but my Treo almost never dropped a call and worked flawlessly in my home. The Eris does drop calls and works rather poorly in my home, with some static and again, dropped calls.

    Would an update help with that? I am hoping that one or the other of those rumored updates will, as I love this phone... but not this aspect!
     
  2. ATeamTim

    ATeamTim New Member

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    Poor reception can be caused by many things. Make sure your wifi is off when making calls. Also, a simple call to Data Support 800-922-0204 option 3 may help resolve your issue. It can be as simple as resetting some of your settings in the account. They can also pull your call records and give you a pretty good ideal why you are dropping calls. More importantly, they should be able to resolve it.
     
  3. lowtech

    lowtech Member

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    I do appreciate that info. - I will call them ASAP... here's hoping...!

    (Good avatar! :biggrin: )
     
  4. lowtech

    lowtech Member

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    Well, I called the tech line at Verizon. I got a good, efficient tech who did an update on that end, but who also said that a lot of the signal strength has to do with the way the manufacturer has built the phone. He said that when he changed from a dumb phone to a BB Curve recently his signal strength dropped significantly in the same usage areas. That is not good news. I don't want to go back to the Treo, but I will have to decide if I can continue to use the Eris successfully. I'll give it a good test tomorrow and hope that the upgrade he did has helped enough to go on with...
     
  5. scajjr

    scajjr Member

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    Probably the only complaint I have with the Eris is my signal strength seems much lower compared to my old phone (Samsung Gleam). In my house Gleam always had 4-5 bars, Eris has 1-2.

    Sam
     
  6. sterdroids

    sterdroids Member

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    my droid is starting to drop calls like crazy now 4 today alone again my 5 year old samsung dropped one call a week :(
     
  7. yaabi

    yaabi New Member

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  8. Backnblack

    Backnblack Premium Member Premium Member

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    We have Mountains here in Maryland? ;)

    Have you updated your PRL?
     
  9. lowtech

    lowtech Member

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    Yup - Frederick County, near the PA line, where I am - and also to the west. The Blue Ridge mountains run right up through Maryland and into PA. I live on a little mountain that is near Camp David's mountain in the park. Beautiful country... and now very white country! about 6+ inches of snow today... merry merry!

    Where are you? Balmer maybe? :)
     
  10. Backnblack

    Backnblack Premium Member Premium Member

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    Balmer....That will get you shot ;)

    I've been in Frederick since 71...And we got less than 3" today.
     
  11. lowtech

    lowtech Member

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    Look north, city boy... white capped peaks! :biggrin: (I like Frederick - that's the Big City for us now... We moved up here 20 years ago - heaven!)

    Still snowing... but only a little now...
     
  12. ck_csra

    ck_csra New Member

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    When I had my Moto Droid, I would consistently get full bars at my home. Earlier today I switched to the Eris, and noticed that I'm sitting at 2 bars, occasionally 3. From what I've been reading on the Eris, this seems like its par for the course.
     
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