Dropped and shattered the glass

Discussion in 'Motorola Droid X' started by mdfrancis99, Aug 4, 2010.

  1. mdfrancis99

    mdfrancis99 New Member

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    I dropped my Droid X after just one day and the glass has shattered. It still works, but is completely cracked all over. How do I replace the glass and where do I get it from?
     
  2. wmscottmc

    wmscottmc Member

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    I believe that insurance will cover this. (after you pay the deductable)
     
  3. ZBack

    ZBack New Member

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    Im hoping you did sign up for the insurance when you purchased the phone. They will replace it with a refurb for whatever the deductible is.
     
  4. kdkinc

    kdkinc Member

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    so much for the GORILLA
    [​IMG][​IMG]

    edit: how far was the drop and onto what kind of surface please a bit more detail would be painful for you but of interest to the thread maybe...
     
    #4 kdkinc, Aug 4, 2010
    Last edited: Aug 4, 2010
  5. Backnblack

    Backnblack Premium Member
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    Please say you have Insurance.....And we all know Gorilla glass does shatter...

    Hate to say this...but....
    :icon_ worthless:
     
  6. tmar23

    tmar23 New Member

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    I dropped mine from about 4 feet onto a hard wood floor. Thankfully, no damage, not even a scratch whew. :icon_eek:
     
  7. zodder

    zodder Member

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    LOL! The only reason I opened this thread was to see the pics!
     
  8. seandudley

    seandudley New Member

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    I started out without insurance on my phone, but after thinking about the replacement cost of almost $600 and having a friend accidentally drop his phone (not a droid x) into a cup of iced tea and ruin it the other day, I decided to call and get the insurance.. hopefully I never need it, but it makes for good peace of mind.
     
  9. wmscottmc

    wmscottmc Member

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    Are you guys paying for insurance, or insurance + extended warrantee? I was told that I had to purchase the more expensive insurance+ext warantee for the DX, even though the phone is under warrantee for a year. $6.99/month I think.
     
  10. seandudley

    seandudley New Member

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    I'm just doing the insurance, not the extended warranty. The CSR said that after a year of the manufacturers warranty that if something goes wrong with the phone that I would have to pay a deductable of $149 or something like that to get it replaced. If they cover loss or damage, but they don't cover the phone if something goes wrong with it without charging you $149, how does that work? Couldn't you conveniently lose your phone if it develops a problem after the year is up and get a replacement for free?
     
  11. TheCheeks

    TheCheeks Member

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    Holy **** I still need to get Insurance! Wow, thanks for reminding me!

    PS: How well does the insurance work? Which one should I get, and what can I expect?
     
  12. arabstar1982

    arabstar1982 Member

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    I normally don't carry insurance on my phones, but this is such a sweet phone, and since I really really like it, I did go with the total equipment coverage insurance that also extends the warranty past the one year manufacturer's. the guy said that this covers theft, lost, water damage, physical damage - did I hear him right?? Water damage is now covered, or has it always been with the TEC for $7.99/month?
     
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