I am BRAND NEW (less than a month) to even having a smart phone. I was having various issues (primarily with texting). So, after reading a forum, I decided to do a hard reset. Bad Idea. Anyway, now, I don't have any connection. Since I got my phone through Wirefly, would they have to reactivate, or is this something that I can accomplish through Verizon? I know when I initially got my phone, it needed to be activated by wirefly, or I could have been charged the amount on my phone. I don't want to risk getting a bill for that! Help? Be kind, and use small words (lol)! I'm new!!!