Droid X won't receive texts nor make phone calls...

Discussion in 'Android General Discussions' started by Foreverrr, Nov 21, 2010.

  1. Foreverrr

    Foreverrr Member

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    I've had my droid x for a few months now, and this is the first time this has happend to me. My droid x can send text messages, but won't receive them. It also is unable to make phone calls nor receive them.

    can somebody tell me what the problem is?

    thank you
     
    #1 Foreverrr, Nov 21, 2010
  2. furbearingmammal

    furbearingmammal Super Moderator

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    Did you recently install any apps? What kind of error are you getting when you try to call?
     
    #2 furbearingmammal, Nov 21, 2010
  3. Foreverrr

    Foreverrr Member

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    I've only downloaded well known apps, and the phone call just never connects and says error connecting and then asks if i would like to retry.
     
    #3 Foreverrr, Nov 21, 2010
  4. furbearingmammal

    furbearingmammal Super Moderator

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    Okay. What kind of signal strength do you have right now? Have you updated your PRL recently? Are you rooted? Have you rebooted since this issue started?
     
    #4 furbearingmammal, Nov 21, 2010
  5. Foreverrr

    Foreverrr Member

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    My signal is great, full bars. I'm not sure what PRL is, i'm not rooted, and i've tried rebooting and tried doing a battery pull.
     
    #5 Foreverrr, Nov 21, 2010
  6. Foreverrr

    Foreverrr Member

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    Actually i just found an app that i have downloaded by Android Does called Fancy Widget, i can't remember when i downloaded it, and i can't uninstall it for some reason...how can i remove an application without it being in the market? that's where i downloaded it from.
     
    #6 Foreverrr, Nov 21, 2010
  7. harrellj

    harrellj Active Member

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    Go to settings > applications > manage applications and find Fancy Widgets in the list. Click it and there should be an uninstall button available.

    The PRL is related to roaming capabilities and your phone knowing which towers are available to connect to. To update them, dial *228, option 2. However, if your phone won't dial out, that may not work.
     
    #7 harrellj, Nov 21, 2010
  8. Foreverrr

    Foreverrr Member

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    I uninstalled fancy widgits, and it won't allow me to call *228, nothing happens when i call it and then it says programming unsuccessful
     
    #8 Foreverrr, Nov 21, 2010
  9. furbearingmammal

    furbearingmammal Super Moderator

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    At this point I'd suggest doing a factory reset, and if that doesn't work taking it into Verizon and asking them to fix/replace it.

    With no signal you can't download an app to back your stuff up, though, like texts and stuff. Your contacts should be synced with Google if you didn't turn that off, though.
     
    #9 furbearingmammal, Nov 21, 2010
  10. dhwes

    dhwes New Member

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    I work with cell phone providers. This is an issue for VZW to fix or replace.
     
    #10 dhwes, Nov 21, 2010
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