DROID X USB Mass Storage on Mac OS X Snow Lepard

Discussion in 'Droid X Tech Support' started by KyleF557, Aug 18, 2010.

  1. KyleF557
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    KyleF557 New Member

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    Hi Guys!
    I just got my brand new DROID X last night and I am LOVING IT!!!!!! However, I have one small issue. I have a bunch of stuff on my old DROID such as mp3s from amazon and photos I'd like to move over to my new one. Since the old phone worked great with my mac I got all that stuff off my phone but when I plug in my new DROID X, OS X doesn't see the device nor does the DROID X recognize the USB connection.

    Any suggestions? I'd rather not have to use any additional software as I am used to just having access to USB mass storage to manage my digital content.

    Thanks for taking the time to read my post. Any help would be greatly appreciated. :)
  2. debaucher
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    debaucher New Member

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    I had(have) the same issue with my droidx on one of my comps (I use osx, win7, and ubuntu)
    The way I found around it on my mac was to install the bluetooth transfer app (free) then pair with the mac. After that I explore the droidx over bluetooth and copy the files over.

    Not as fast as usb, but the only working solution I have come up with so far.

    D.
  3. KyleF557
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    KyleF557 New Member

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    Yea, Bluetooth is probably the only solution for now. So much for Macs supporting all hardware. It would have at least been nice to use the USB cable as a charger when connected since this thing eats battery like crazy. Maybe if I fire up VMWare Fusion and run XP, I can get the drivers from Motorola, maybe that will work.
  4. bucknutz
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    bucknutz New Member

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    Did you connect the usb cable then switch the usb mode to mass storage? Works fine on my macbook, and mac mini both running snow leapord.
  5. DebianDog
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    DebianDog Rescue Squad Rescue Squad

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    It is the cable or something. My and my wifes Droid X(s) connect to all our Macs no issue. Even my old PPC one.
  6. KyleF557
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    KyleF557 New Member

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    I've tried several MicroUSB cables. When I plug it in, nothing pops up to enable USB mass storage under the notifications. I've dried it on several iMacs. Mine at home and the one in my office and I get the same result on both.
  7. DebianDog
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    DebianDog Rescue Squad Rescue Squad

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    Go to Settings
    Go to Applications
    Go to Development
    Turn on USB debugging

    Then plug it back in. Anything?
  8. KyleF557
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    KyleF557 New Member

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    not a thing.
  9. DebianDog
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    DebianDog Rescue Squad Rescue Squad

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    umm. Here is another "fix" I found. How about:

    • Lock your Droid X by pressing the top lock button
    • Plug the Droid X into your Mac via USB
    • Unlock the Droid X it using the on-screen slider
    • The phone should beep - if it does not try locking and unlocking again
    • Your Mac will install drivers if necessary
    • Slide down the notification menu and select USB connection
    • Select USB Mass Storage
    • You should now be able to load files to the SD card directly from your Mac
  10. KyleF557
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    KyleF557 New Member

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    It works!!!!!!!!!!!!

    IT WORKS!!!!!!!!

    Hey Guys I figured it out. debaucher, try this too.

    Remove your battery and make sure the SD card is properly and tightly fastened in. I removed the back andpushed the SD card farther in because it had a little play in there and I restarted the phone and whala!!!!!

    Thanks for all your help guys!!! :)
  11. debaucher
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    debaucher New Member

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    Ok, this is crazy but just got it to work using a combo of the suggestions above.

    This is really weird because it has worked perfectly from the get-go on my Win7 computer, my Ubuntu computer and was only giving me usb issues on OSX computer.

    But this is what I did.

    Tried locking/unlocking multiple times = nothing
    Tried removing battery, pulling out SD card putting back in, booting with back off then connecting usb cable then pushing sd card in more just to make sure = nothing
    Tried USB debugging = nothing

    But this is what worked.
    Plugged in usb and made sure it was on mass storage.
    Got an error stating system cannot recognize usb device.
    I then shut it down while still connected to usb
    Rebooted while connected to usb and then it did a ton of found/not found/found not found.
    Once all that stopped, I unlocked it and boom.... access to my sd card via usb now on OSX.

    Strange that I had to go through so much to get it recognized.. but it is now.
    This is great since OSX is my work computer and I spend M-F 9+ hours a day on it and now I can sync up my music and work files much faster.

    Now I just need to solve my bluetooth issue on my Win7 system....lol

    D.
  12. DebianDog
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    DebianDog Rescue Squad Rescue Squad

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    Glad to hear it!!!! :icon_ banana:


    I hear Media share does cause problems with bluetooth on occasion.
  13. KyleF557
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    KyleF557 New Member

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    also if you do a Kill All with TasKiller or related app, it will kill whatever app that allows for the usb connection to occur.
  14. debaucher
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    debaucher New Member

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    Yeah, I stay away from app killers as it causes nothing but problems on this phone.

    Thinking I may try hooking up bluetooth on my mac and run win7 via VMware and see if I notice the same bluetooth problems as my native win7 machine.

    That should at least give me an idea of where to go next.

    D.
  15. KyleF557
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    KyleF557 New Member

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    also if you do a Kill All with TasKiller or related app, it will kill whatever app that allows for the usb connection to occur.
  16. KyleF557
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    KyleF557 New Member

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    sorry for the duplicate posts. I was posting it on an original thread I had started and it somehow moved it to this one. Weird.
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