Droid x not playing videos saved on my phone

Discussion in 'Droid X Tech Support' started by tyler58, Apr 21, 2011.

  1. tyler58

    tyler58 New Member

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    Ok, so my Droid x recently started not playing videos that are saved on my phone they play videos online such as YouTube and stuff but won't play any of my videos i have saved on my phone. Any advice would be greatly appreciated.

    Sent from my DROIDX using DroidForums
     
  2. Yamgo

    Yamgo New Member

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    What happens when you try and open then on a PC?

    Timothy S.
     
  3. tyler58

    tyler58 New Member

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    They work fine then

    Sent from my DROIDX using DroidForums
     
  4. Yamgo

    Yamgo New Member

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    Try installing a third-party app like DoubleTwist. If they stol won't play, hard reset.

    Timothy S.
     
  5. tyler58

    tyler58 New Member

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    How would I get the videos saved on my phone over to double twist to check? I tried moving them with astro wouldn't work tho

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  6. Yamgo

    Yamgo New Member

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    Are we talking videos taken using your cam?

    Timothy S.
     
  7. tyler58

    tyler58 New Member

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    recorded and downloaded both.

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  8. Yamgo

    Yamgo New Member

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    Download DoubleTwist (on your phone), pop into your gallery, click on the video, select open with DoubleTwist. Tell me what happens.

    Timothy S.
     
  9. tyler58

    tyler58 New Member

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    It says sorry this video is not supported on your android device.

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  10. Yamgo

    Yamgo New Member

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    You can try the file on another android device, however, hard reset may be in your future.

    Timothy S.
     
  11. tyler58

    tyler58 New Member

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    What's a hard reset? How do you do one? And will i lose the stuff saved on my phone?

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  12. Yamgo

    Yamgo New Member

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    Factory reset. Its a wipe. It will erase everything not on the memory card. You can access it from the privacy section in settings.

    Timothy S.
     
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