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Droid x face planted on hard pavement -- screen now spider cracked

Discussion in 'Motorola Droid X' started by digitz, Sep 5, 2010.

  1. digitz
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    digitz New Member

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    and I have no insurance :). How screwed am I? Anyone ever work with Motorola on replacing screens and their cost? Any guides to doing this yourself?
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    Posts about Insurance Fraud are not allowed here on DF.
  3. DF Smod
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    DF Smod New Member

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    Sorry to hear that, I have never had to buy a replacement screen for any device but I am sure E-Bay would be a good place to look.
  4. jjd228
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    jjd228 New Member

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    wtf are you talking about? Did you READ the post? Do it again, more slowly this time.
  5. DF Smod
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    DF Smod New Member

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    We have posts about Insurance Fraud all the time and they are immediately closed, if this was the case this thread would not still be here.

    It is a Moderators job to ensure the Forum, along with all of it's many posts and users follow the guidlines, this was just a heads up ensuring that this thread stays on the up and up, nothing more and nothing less

    Also respect for all members is #1 on the Forum, it seems you might not be aware of that
    Last edited: Sep 6, 2010
  6. evildesign
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    evildesign New Member

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  7. lterry913
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    lterry913 Member

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    are you within your 30 day period ...because my screen cracked and verizon sent me a new phone... i did not drop it had a screen protector installed and within an hour...CRACK. Was mortified, but verizon gave me no trouble at all. Had new phone in 5 days. And just a thought if you are still able...Add Insurance
  8. outkastragtop
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    outkastragtop New Member

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    I read the moderators post about insurance fraud (knowing full well that it was a moderator trying to prevent the inevitable post about how you can defraud the ins co or carrier and get a new phone) and then saw the OP's reply (knowing full well that OP was clearly unaware that his offensive rebuttal was directed toward a moderator) and crack uped at this whole situation lol. To the point, the moderator is one hundred percent correct in saying what he said but i think we can all understand where OP is coming from; i dropped my X yesterday and only CHIPPED its side maybe 2 mm of visible damage and it ruined my whole day.

    Now on topic, will verizon/moto only replace my X if its within the 30 day period? My X sucks battery down at an alarming rate and after reading the success people here have had with their replacements' battery life being superior to their originals', i've been considerig calling verizon for a replacement. I am NOT asking how i can defraud verizon, just asking if anyone knows their policy.

    Thanks as always guys. Joining this forum is one of the best things i've ever done for myself.
  9. donballz
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    donballz New Member

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    WHAT?!?! I thought this was the invincible Gorilla glass? It cant be this easy to break?! I drop my phones all the time! I'm totally freaked out now. :(
  10. benner
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    benner New Member

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    Gorilla glass will shatter if hit just right. Seeen them shatter when they hit perfectly flat against a hard surface
  11. lterry913
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    lterry913 Member

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    my screen got a half inch crack in it within the 30 day period. I took to my verizon store and they sent a new one in a few days...no charge... good luck.
  12. hookbill
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    hookbill Premium Member Premium Member

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    Phone just fell out of my shirt pocket while I was unloading some groceries and smacked face first on the concrete. Not a scratch, thank God.

    I do have insurance for that purpose. Sorry to hear about your phone OP. Gorilla Glass is strong but as mentioned if you it at the right point it can shatter.
  13. luv2increase
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    luv2increase New Member

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    Having insurance is a must. I put insurance on all 4 Android phones on my verizon account. Better safe than sorry, especially with a smartphone that costs a lot of money retail.
  14. 713King
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    713King New Member

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    lol why in the world would you not get insurance?
  15. DF Smod
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    DF Smod New Member

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    The real funny (not really) part is it wasn't even the O/P who chimed in with the rude and insensitive comment, just someone who felt the need to throw a nickel into the mix :wacko:
  16. hookbill
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    hookbill Premium Member Premium Member

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    I saw it, I didn't say anything because I was hoping it would just go away…..lets just let it do that.;)
  17. DF Smod
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    DF Smod New Member

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    ^note taken :icon_wink:

    I do think this will be a tough fix, as a quick Google/E-bay search turned up nothing, possibly a local cell phone parts store (we have one here as I am sure most do) would have something, but with the X being such a new device I doubt there are a lot of parts laying around

    the $6.00 a month is well worth the headache of a problem like this
  18. quaffapint
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    quaffapint New Member

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    Thats why I added to my home insurance - $20/yr for $599 worth of coverage on a smart phone. Wouldn't have done it at VZ's prices.
  19. deek
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    deek New Member

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    Question I have... Is it possible to scratch it? I am in more fear of scratching it versus shattering it. Stratches may not be something you can use a warranty coverage over, but I am sure you could with a shatter.

    The occasional light drops is all I ever have.

    However, I also have a screen protector, and a silicone jelly case for it.
  20. Mojo
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    Mojo New Member

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    For you guys claiming that VZW replaced your phone with a cracked screen got lucky, real lucky.

    To the OP.. I would not try to have the screen replaced. I broke my screen on my Droid 1 and bought a screen and took it to a mobile repair shop to have them fix it. And they got the screen on but it never did work. I ended up just having to buy another device. I don't think any screens availble are truly OEM screens... just some knock off for right now.

    your best bet is to call into VZW cust service, explain what happened and see what they can do for you. It may only be that you would quailfy for the certified like new program and could get one year pricing on your device. But it beats paying full retail. Other than that you might take a look on ebay or craigslist to see if any one has one for sale for cheep
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