Droid X doesn't notify me of email

Discussion in 'Droid X Tech Support' started by np89123, Jul 17, 2010.

  1. np89123
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    np89123 New Member

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    I have set up my college email using corporate mail on droid and it has synced perfectly and can send and receive emails BUT when I receive an email it will very rarely notify me if the screen is off. I have to physically hit refresh or turn the screen on before it will tell me I have received anything.

    This problem is fixed if I use IMAP instead of activesync but if I use IMAP I am unable to send any emails and just get the error: "Sending email error"

    Push is turned on but it is pretty much useless since I have to prompt it somehow to check for email.
  2. labphoto
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    labphoto New Member

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    If you go over to the Motorola forums, you will see this is somewhat of a widespread problem. Hopefully Motorola updates this soon.
  3. np89123
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    np89123 New Member

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    Yes but my phone won't even CHECK for email until I prompt it to, everyone elses just won't notify them.
  4. wlfpckgrl1
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    wlfpckgrl1 New Member

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    Are you sure this is on? Not to insult you, but I thought mine was on too.....I feel really dumb....

    Home--->Settings--->Data Manager--->Data Delivery--->Email and Corporate Sync--->Email Delivery--->Make sure "Data Push" is checked.

    Hope this helps.
  5. Inkog
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    Inkog New Member

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    Double check your battery smart mode options. It turns off data at night.

    settings -> battery manager -> Battery Profile Options-> Start & End times & Data Timeout.
  6. Mule65
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    Mule65 Member

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    I have notification issues too...

    Corp Sync (push): No notification; No blinking light
    Yahoo: Yes notification; No blinking light
    Google: Yes notification; Yes blinking light
    Text Message: Yes notification; Yes blinking light
  7. Mule65
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    Mule65 Member

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  8. tam5070
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    tam5070 New Member

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  9. Mule65
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    Mule65 Member

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    Got ota update and it seems to have fixed this issue!

    Edit: well, it worked once.
    Last edited: Jul 20, 2010
  10. JFDroid
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    JFDroid New Member

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    I have the .604 update and I don't get notifications for corporate e-mail. In fact, it won't even check for corporate e-mail unless I manually click "refresh" within the application. Grr.
  11. lonestarcook
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    lonestarcook New Member

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    Your Corporate Email Won't Sync?

    All,

    I just purchased the X a few weeks ago. Switching over from Blackberry Storm. I have a GMail account (which had been notifying me of every email as soon as it hit my inbox). However, my corporate email (GMail based), wouldn't sync at all. I receive 30-50 emails a day, so this was a huge letdown for me. Almost thought about returning the phone because I have to have my emails.

    Here's how I corrected the problem, which I think most of you all are experiencing:


    Under the settings page, I scrolled down to battery manager. Clicked on Battery Mode and switched from Nighttime Battery Saver to Performance Mode.


    YOU HAVE TO REBOOT YOUR PHONE MANUALLY FOR THE NEW SETTINGS TO TAKE PLACE! After the reboot (I just removed the battery), emails are flowing in immediately now with an audible notification.


    Hope this helps everyone.
  12. droidXaddiction
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    droidXaddiction New Member

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    Gmail refresh issue

    Had the same problem, put the Android Power Management widget on your home screen and click to enable the Sync (two arrows). done.

  13. benelj89
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    benelj89 New Member

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    Droid X Stopped Notifiying me of emails

    I set up corporate email through my company and it worked fine for awhile. I got the phone in December and of course installed/unistalled lots of apps, especially ones for the system (battery widgets, RAM indicators, Task Killers). The way I fixed this issue was to start over. I factory wiped the phone and the SD card. Then I just installed the apps I really thought I would need, which for me wasn't too many. I suspect that my issue was with either a task killer or the LauncherPro I had installed. So far its been a few weeks now and it works really well. The phone doesn't look as cool as it did when I had LauncherPro, but i would rather it work than have a good looking POS.
  14. SpectrumBand
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    SpectrumBand New Member

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    Two similar topics for this thread:

    1) e-mail sync between Droid X and a POP3 server
    2) Deleting e-mail on the server via the phone

    Done a lot of reading and made some changes but still doesn't sync without me opening the mail app and doing a "refresh" to initiate a manual sync. Had a Blackberry Storm that worked great with my Earthlink POP3 account. Willing to pay for an app if it would solve this problem but hoping there's a simple fix. So far I've:

    Enabled the data push in the mail app
    Set the fetch schedule to 15 minutes (wish there was a shorter interval)
    Set the power to the "Performance Mode"

    I've had the phone for two days and I think it used to work and can't think of anything I've done to interrupt the sync operation.

    Any advice greatly appreciated before I trade this for another Blackberry. Really like this phone but e-mail is a deal killer for me since I use it as a tool rather than a toy.

    Also, my BB would allow me to delete mail from the phone in two modes:

    1) Delete from phone only
    2) Delete from phone and the POP3 server

    The Droid will only delete from the phone as far as I can tell. I liked the capability of deleting mail from the server since I would delete spam via the phone so that when I get home and download to PC via Outlook 2010 I don't have to deal with the spam. Any suggestions on that topic?

    Thanks in advance.
  15. ryan8720
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    ryan8720 New Member

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    I had the same problem on my Droid X. My GMail was notifying just fine, but my corporate exchange account was not at all.

    Being inspired by benelj89's post, I uninstalled "Startup Auditor Free" and manually restarted the phone (hold the the power button and select Power Down, wait, then hold the power button until the M logo appears). Now it is syncing just fine, even using Nighttime Saver or a Custom batter saver. Also note that I have Advanced Task Killer installed and it doesn't interfere.
  16. PS3Gamer
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    PS3Gamer New Member

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    I have messed around with my settings where I was able to determine how often email updates, if at all. I can't remember how.. I believe it was yahoo, not the synced one either.

    Sent using my Xmas present (Droid X)
  17. elaineart
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    elaineart New Member

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    Droid X will not sync emails-but it did

    Regularly receiving my emails for a personal business email account (through POP3) went smoothly through March 12-no problems whatsoever (I had the phone about 4-5 weeks at that point). A couple of days later I realized that it was no longer receiving those emails, nor would it send emails. I spent hours on the phone with Verizon trying to solve this problem; the only thing we accomplished is that it will now receive emails when I refresh, but only when I think to do that. And it still isn't consistent with sending them. I started looking online and can clearly see that this is an ongoing problem that Motorola apparently doesn't care about at all and that no one else has really solved either. Also, Verizon seems to be either unaware or acts ignorant since there is no fix. The only thing that I changed on my phone at all in that time frame is that I dialed the *228 for the monthly roaming update. Now I wonder if that's what screwed up my email and if anyone else can make that connection to theirs not working. I loved this phone and now I'm not very happy with it since I need to be able to receive my emails! Maybe I'll just go back to my BB-at least the email worked!
  18. suze1107
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    suze1107 New Member

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    Exactly! I've had my Droid for about 6 months and it's been fine until a few days ago (mid March) - it no longer notifies me that I have email until I go in and refresh manually. I didn't change anything. Didn't add any new applications. I have unset and then set again the settings to push data, also have the fetch schedule to every 15 minutes, and have battery on performance. I have powered down and back on again. Still it doesn't deliver any emails until I go into Universal Inbox and hit refresh.

    Also, and it's done this for some time now, it randomly just does not deliver some emails at all in one of my pop accounts. They show up when I go to a computer and get into my actual email, but they never show up on the Droid. Invariably, those are the emails I actually really need. I can't find a pattern to it.

    Just want my phone to notify me that I have new mail. I have 5 accounts that I need to check constantly. This is the number one reason I have a smart phone!
  19. farsfam
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    farsfam New Member

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    Well i had this problem till yesterday. Uninstalled app killers then reset phone works fine now. Funny thing was i had the x for about 6 months now with the same app killer on it with no problems. But it even sent some emails out that i had sent weeks ago. Hope this helps yous guys.


    Sent from my DROIDX using DroidForums App
  20. thinman72069
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    thinman72069 New Member

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    Last week sometime, mine had suddenly decided to not notify me of my incoming emails from my main Yahoo account. Yesterday, after much tinkering, I checked off the data push option to finally fix this issue.
    I wish I would have read this thread a long time ago.

    Sent from my DROIDX using DroidForums App
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