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Droid X Corporate Sync ERROR

Discussion in 'Droid X Tech Support' started by jmilsaps, May 26, 2011.

  1. jmilsaps
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    jmilsaps New Member

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    Hi,

    I purchased the Motorola Droid X yesterday and tried setting up my Corporate Sync Acct.

    Our company uses gmail and these are the settings I was told by our IT person to use:
    Domain\Username: my full email address
    Password
    Check "use secure connection"
    Email address
    Server: imap.gmail.com
    There are no other options or anyway to see what other settings are being used do I hit "next"
    I then get the "Error: cannot connect to server"

    Verizon is telling me they can't do anything and our IT person said the information he gave me is correct.

    Can anyone point me in the right direction for help on this issue?

    Thanks!!!
  2. johnomaz
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    johnomaz Well-Known Member

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    why don't you just set up a new gmail account by choosing "GMail" from the accounts list adn use their default settings instead of trying to put them in manually?

    And by GMail, I mean a google account. They are all tied together and will get you the GMail too.

    Also, Corporate Sync is more for Microsoft Exchange servers, not GMail.
  3. jmilsaps
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    jmilsaps New Member

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    I didn't set up the Google account because it's not a gmail.com address.

    I have a personal email which is fleawith@gmail.com which I did set up with the Google account. But my work email address is jmilsaps@sageluxuryhomes.com so they told me at Verizon it would need to be set up as a corporate sync account.
    ?
  4. jmilsaps
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    jmilsaps New Member

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    Well johnomaz - THANK YOU, I shouldn't have listed to Verizon. It worked.:)
  5. johnomaz
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    johnomaz Well-Known Member

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    No worries man. Figured it was going to be the same settings as the normal gmail account but with a different domain. Glad I could help.
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