I just want to gripe here for a minute. I am on my 5th droid X since the first of the year. Verizion's policy is to replace bad phones with "certified like new" phones. My first phone did not work when it sent to me would not turn on. They sent me another and it worked for a short time before getting boot load error and they could not fix the problem so they sent me another "like new" phone. Got the phone and after a week the speaker blew and the sound quality was horrible. So they sent me another "Like New" phone yesterday and this phone out of the box is broken. The phone will not charge. I called verizion again today and they refuse to send me a new phone. They can only send me another "like new" factory POS. I was an AT&T customer since 1995 and NEVER had these problems. This is very unfortunate because I like the cell service verizion has. It is very unfortunate that verizion does not value their customers enough to replace a phone with a good working phone. Not one of these phones did not work because of something I did. Very sad that they are willing to let me go rather than fixing the problem. I will be a 1 contact deal for sure with verizion.