shamus
Member
After a brutal week trying to figure this out, it looks like I've finally got it.
I ordered these headphones from Newegg (refurbs) for $50. Good deal considering they go for $100 new.
Anyway, the first time I paired them it played fine for a song or two (MP3s on my SD card). Then it would break up real bad and sometimes just stop all together. So I contacted Moto support and they said they couldn't vouch for refurbs. So I wen't to Best Buy and bought new ones. When these things work, the sound quality is pretty amazing.
So I get the new ones paired up and same thing. They play the occasional song here and there. I have the phone sitting on the table two feet from the headphones at this time and for all testing. During all this I got my replacement X for a separate issue. Same problem.
I scoured the internet and found that somehow every other X user was able to use theirs with no problems. Contacted Moto again and they still have no help to offer.
My brothers iphone worked fine, my other brothers GalaxyS worked fine. In fact, they both had the same headphones.
So I tried Pandora and it worked perfectly. The sound quality was pretty bad but never had a problem with the skipping/breaking up like I did with my MP3s.
I'm onto something. I laid out an Excel document and played 50 songs on shuffle from all different artists/albums and logged each song. And finally figured out that the combo of this phone and headphones will NOT stream MP3s with a bitrate over 128kbps.
But if I pair my BT Altec Lansing speakers they play every song without a single problem.
Now what to do? Batch convert every single MP3 to 128kbps? Seems a little ridiculous. Apparently Newegg doesn't replace refurb purchases. Best Buy has a 30 day exchange policy and the full price ones are going back today. But really, no one thought of this while they were being built. Moto is blaming the phone (which like I said, streams without a single hiccup to my Altecs)
If you have these headphones and this phone can you please try to replicate my problem. If you don't have any high quality MP3s send me your email and I will send you one or two.
I ordered these headphones from Newegg (refurbs) for $50. Good deal considering they go for $100 new.
Anyway, the first time I paired them it played fine for a song or two (MP3s on my SD card). Then it would break up real bad and sometimes just stop all together. So I contacted Moto support and they said they couldn't vouch for refurbs. So I wen't to Best Buy and bought new ones. When these things work, the sound quality is pretty amazing.
So I get the new ones paired up and same thing. They play the occasional song here and there. I have the phone sitting on the table two feet from the headphones at this time and for all testing. During all this I got my replacement X for a separate issue. Same problem.
I scoured the internet and found that somehow every other X user was able to use theirs with no problems. Contacted Moto again and they still have no help to offer.
My brothers iphone worked fine, my other brothers GalaxyS worked fine. In fact, they both had the same headphones.
So I tried Pandora and it worked perfectly. The sound quality was pretty bad but never had a problem with the skipping/breaking up like I did with my MP3s.
I'm onto something. I laid out an Excel document and played 50 songs on shuffle from all different artists/albums and logged each song. And finally figured out that the combo of this phone and headphones will NOT stream MP3s with a bitrate over 128kbps.
But if I pair my BT Altec Lansing speakers they play every song without a single problem.
Now what to do? Batch convert every single MP3 to 128kbps? Seems a little ridiculous. Apparently Newegg doesn't replace refurb purchases. Best Buy has a 30 day exchange policy and the full price ones are going back today. But really, no one thought of this while they were being built. Moto is blaming the phone (which like I said, streams without a single hiccup to my Altecs)
If you have these headphones and this phone can you please try to replicate my problem. If you don't have any high quality MP3s send me your email and I will send you one or two.
