Droid Ultra IMEI is 0

Discussion in 'Android Hacks and Help' started by vvihar, Feb 18, 2017.

  1. vvihar

    vvihar New Member

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    Current Phone Model:
    Droid Ultra
    Hi everyone!

    Bought a second device 8 days ago and yesterday it rebooted. After the reboot it stopped making or receiving calls. I was still able to surf the web over VZWINTERNET (my sim card is installed), send messages etc.

    After researching some I came to find out that my IMEI # is a lonely '0'.
    In speaking with an upper level verizon tech I was told that even though I have been using the device for over a week there is barely a trace of it in my device history (on their end). It never registered and when it did show up it refuses to release it's IMEI.

    Wondering what my options are. I have the idea that this device was rooted at some point...possible?

    I've included some pics of what the phone is telling me.

    Any help would be great.
    VVihar
     

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