Droid Turbo, 1.5 years old, Lollipop 5.1, no water damage
Sometimes the screen looks like this(Imgur: The most awesome images on the Internet) when I unlock my phone. The screen shot is exactly what I see, the lock screen doesn't fit to the physical screen.
Only the lock button works and nothing reacts to screen presses. I can turn my phone off but that does not fix it. The only way I have consistently fixed the problem is by lightly smacking the screen with my palm.
One time as this was happening a small thing popped up and said open or close case (I don't remember which). I have never used a "smart case", just a poly shell kinda thing.
I've looked everywhere for solutions but I cannot find anyone with the same problem.
Anyone ever experience this or know what to do?
Thanks
Sometimes the screen looks like this(Imgur: The most awesome images on the Internet) when I unlock my phone. The screen shot is exactly what I see, the lock screen doesn't fit to the physical screen.
Only the lock button works and nothing reacts to screen presses. I can turn my phone off but that does not fix it. The only way I have consistently fixed the problem is by lightly smacking the screen with my palm.
One time as this was happening a small thing popped up and said open or close case (I don't remember which). I have never used a "smart case", just a poly shell kinda thing.
I've looked everywhere for solutions but I cannot find anyone with the same problem.
Anyone ever experience this or know what to do?
Thanks