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Droid Touch screen just stops working

Discussion in 'Android Tech Support' started by rockhead262, Jul 19, 2010.

  1. rockhead262
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    rockhead262 New Member

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    Ok, I read a few posts, and some suggested to wipe the phone. I did.

    I formatted the Memory card, I am keeping it plugged in.

    out of nowhere the screen just stops becoming non responsive. I have to pull the battery out numerous times before it works.

    Sometimes if I open the keyboard and close it, it works, but really this is getting annoying.

    Does anyone know what may have caused this? I haven't dropped it, and no water damage, no clue what to do.
  2. Martin030908
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    Martin030908 Super Moderator

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    Hardware issues are something best dealt with thru Verizon. I would take it in and see what their tech's say about it. May need to be replaced.
  3. cromo8
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    cromo8 New Member

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    defective device, exchange it
  4. rockhead262
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    rockhead262 New Member

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    I got this in February, so really it would take this long to be defective? I use it a lot too.

    I won't go to their techs, I already heard their responses to other people. They say to kill apps and that is why it is not working.
  5. Martin030908
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    Martin030908 Super Moderator

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    Call *611, should be covered under the 1yr manufacturers warranty.

    and killing apps has NOTHING to do with the screen working or not. LOL
    Some just don't know any better.
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