What has happened is the person that used to have the phone has not been paying their bill. That's why outgoing calls cannot be placed. If they are under contract, which is likely, the esn will be blacklisted as soon as service is completely cut off for non-payment.
And I'll be honest, this sounds suspect. Your brother in law should be able to put you in touch with who he got the phone from to figure this out. Mods should probably lock this up.
And I'll be honest, this sounds suspect. Your brother in law should be able to put you in touch with who he got the phone from to figure this out. Mods should probably lock this up.
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