Droid rebooting

Discussion in 'Android Tech Support' started by NeosVortex, Dec 8, 2009.

  1. NeosVortex

    NeosVortex New Member

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    I have owned my droid for three days now and have had it reboot itself 11 or more times. Is there a way to view a stack trace, or to get a look at audit logs or anything to help me find out what is happening with this phone? I am fairly well versed in linux and fairly technical so would be willing to do most steps required for trouble shooting.
     
  2. Mike84

    Mike84 Member

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    You have gotten a defective handset. Bring it back to your Verizon store and they will give you a new one.
     
  3. dezymond

    dezymond Tech Support Mod Staff Member Premium Member

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    what are the time intervals between reboots? maybe you can show a verizon employee if it's short enough. but get that unit replaced
     
  4. NeosVortex

    NeosVortex New Member

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    It's usually when I'm running an app, any app from closing a browser to texting, and it's any random length. I thought it might have been the container droid was using for it's applications that when they faulted it would cause the system to restart, but I don't know any of this unless I can parse the logs, I tried hooking it up to my fedora system to run ddms on it but it only shows it as a ???????????????? ?? unknown device. Any possible suggestions besides take it back?
     
  5. NeosVortex

    NeosVortex New Member

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    (I also want to wait for the OTA update to see if this resolves the issues)
     
  6. dezymond

    dezymond Tech Support Mod Staff Member Premium Member

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    there is a 2.0.1 update thread. You can do it manually and it works, i just upgraded a couple hours ago. Could try it and if the problem persists, then return the unit.
     
  7. ygrazi

    ygrazi New Member

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    I had the same problem I couldn't go 2 hours without it restarting, I even got an Rma from Motorola yesterday to return the phone, Last night I manually did the update and so far its been 12 hours and no reset, so hopefully it solved it, though I will wait a few more days to see.
     
  8. NeosVortex

    NeosVortex New Member

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    I guess I'll try the manual update and see if it does the trick!
     
  9. ygrazi

    ygrazi New Member

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    Let me know what happens, I'm at 15 hours with no reset.
     
  10. NeosVortex

    NeosVortex New Member

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    It worked great, I'm going on 16 hours currently without a reset, before I was having trouble getting it past 2!
     
  11. Guerrilla

    Guerrilla Member

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    I have had a similar problem, but it is by no means a daily occurence. I've gone quite a while without a reboot and then today it happened twice. Once this afternoon while trying to pull down the notification window with an Astrid update and a few hours later while switching between home screens.

    It worries me, but since it happens so sparingly I am inclined to wait for 2.0.1 to see what happens. My wife's updated phone makes mine seem sluggish, so I'm anxious to get it. I may just do the manual update if I don't receive it OTA tonight.
     
  12. Cnote187

    Cnote187 Member

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    This has been happening to me over the last 2 days. rebooted about 7 times. has there been a resolution to this?
     
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