Droid rebooting

Discussion in 'Android Tech Support' started by NeosVortex, Dec 8, 2009.

  1. NeosVortex
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    NeosVortex New Member

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    I have owned my droid for three days now and have had it reboot itself 11 or more times. Is there a way to view a stack trace, or to get a look at audit logs or anything to help me find out what is happening with this phone? I am fairly well versed in linux and fairly technical so would be willing to do most steps required for trouble shooting.
  2. Mike84
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    Mike84 New Member

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    You have gotten a defective handset. Bring it back to your Verizon store and they will give you a new one.
  3. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    what are the time intervals between reboots? maybe you can show a verizon employee if it's short enough. but get that unit replaced
  4. NeosVortex
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    NeosVortex New Member

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    It's usually when I'm running an app, any app from closing a browser to texting, and it's any random length. I thought it might have been the container droid was using for it's applications that when they faulted it would cause the system to restart, but I don't know any of this unless I can parse the logs, I tried hooking it up to my fedora system to run ddms on it but it only shows it as a ???????????????? ?? unknown device. Any possible suggestions besides take it back?
  5. NeosVortex
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    NeosVortex New Member

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    (I also want to wait for the OTA update to see if this resolves the issues)
  6. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    there is a 2.0.1 update thread. You can do it manually and it works, i just upgraded a couple hours ago. Could try it and if the problem persists, then return the unit.
  7. ygrazi
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    ygrazi New Member

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    I had the same problem I couldn't go 2 hours without it restarting, I even got an Rma from Motorola yesterday to return the phone, Last night I manually did the update and so far its been 12 hours and no reset, so hopefully it solved it, though I will wait a few more days to see.
  8. NeosVortex
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    NeosVortex New Member

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    I guess I'll try the manual update and see if it does the trick!
  9. ygrazi
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    ygrazi New Member

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    Let me know what happens, I'm at 15 hours with no reset.
  10. NeosVortex
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    NeosVortex New Member

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    It worked great, I'm going on 16 hours currently without a reset, before I was having trouble getting it past 2!
  11. Guerrilla
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    Guerrilla New Member

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    I have had a similar problem, but it is by no means a daily occurence. I've gone quite a while without a reboot and then today it happened twice. Once this afternoon while trying to pull down the notification window with an Astrid update and a few hours later while switching between home screens.

    It worries me, but since it happens so sparingly I am inclined to wait for 2.0.1 to see what happens. My wife's updated phone makes mine seem sluggish, so I'm anxious to get it. I may just do the manual update if I don't receive it OTA tonight.
  12. Cnote187
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    Cnote187 New Member

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    This has been happening to me over the last 2 days. rebooted about 7 times. has there been a resolution to this?
  13. bbtkd
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    bbtkd Member

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    I have a suspicion that the Droid is susceptible to misbehaving apps which overwrite system code or data. Two posters above applied the 2.0.1 patch and that rectified their problem, probably not because the patch fixed a problem but because the patch rewrote some system code or data that had been corrupted by an app. Before returning the phone I'd suggest saving what files/data you can and then doing a hard reset. Alternately, you may be able to reapply the patch - not sure if it will let you.

    Edit: Might be good if everyone seeing this thread and having this problem post a list of the apps they have used prior to the problem appearing. Perhaps a specific culprit can be identified.
  14. Cnote187
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    Cnote187 New Member

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    How do I backup and hard reset? or attempt to re apply the patch?
  15. bbtkd
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    bbtkd Member

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  16. Cnote187
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    Cnote187 New Member

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    Thank you so much, did the backup and fac reset. I will report back my findings.
  17. Magdroid
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    Magdroid New Member

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    If the reset doesn't work, rake your phone back to Verizon's and get a new one. I had the same issue, And vertigo a new one fixed the problem. They replaced it hassel free.
  18. Cnote187
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    Cnote187 New Member

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    They would not replace it , stating this was a software issue and not hardware. mind u I have not had this device 30 days as of yet. the only thing they did was a complete wipe
  19. loonymike
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    loonymike New Member

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    Both my wife and I have Droids and it never fails at about 7 - 10 days it will need either a battery pull or a reboot. Than everything is fine again. In my opinion these are hand held computers which needs a reboot now and than. I have given up looking for that perfect smart phone. I think the Droid is as close as I am going to get at this point.
  20. Daddyoh
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    Daddyoh New Member

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