Droid RAZR Volume Stuck on "Volume Down"

Discussion in 'Droid RAZR Support' started by bdetweiler, Jan 12, 2012.

  1. bdetweiler
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    bdetweiler New Member

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    PLEASE tell me I am not the only one with this problem. There's no way I can be, because I'm on my second RAZR and I'm seeing the same problems I had with my first.

    I made a video to show you exactly what's happening:

    I have Googled the crap out of this and all I can find are people asking how to turn their phone on silent or something. No, this is a bug. My issue is, I don't know if it's hardware or software.

    I have noticed that it primarily happens during/after I workout. I use my phone as an MP3 player. I keep it in an arm band on my arm that isn't waterproof, so I'm wondering if sweat is getting in and screwing with the circuitry, or if its overheating.

    I really just want to know that I'm not alone in this (SUPPORT GROUP, PEOPLE), because I'm going out of my freaking mind. I can't keep making trips back to the Verizon store. I just need to know that it gets better. Does it get better?! Uggghhhh.
    1 person likes this.
  2. Thach
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    Thach New Member

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    Are you installing any kind of sound/volume app at all that might be causing this? I have never seen anything like that.

    Sent from my rooted RAZR. If its not rooted, its not right! Droidrzr.com
  3. bdetweiler
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    bdetweiler New Member

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    Actually, you know what. The one piece of software I added today is Good for Enterprise. Now I'm almost %100 sure that's what caused the problems. Uninstalling it. I'll report back with how it goes.
  4. Thach
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    Thach New Member

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    I just looked that up and OMG that has some seriously crazy permissions. Call numbers, read sensitive data, and a couple others. I have never tried that app and those alone make me never want to.

    Sent from my rooted RAZR. If its not rooted, its not right! Droidrzr.com
  5. bdetweiler
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    bdetweiler New Member

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    So far, so good. Thanks for the idea. I was about to brush it off in a fit of "OF COURSE NOT" rage, but then I actually thought, "Wait. I did install something today." ha!

    So much for getting work emails on my phone. meh. Music is more important.

    Peace!
  6. Thach
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    Thach New Member

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    Glad ya got it fixed.

    Sent from my rooted RAZR. If its not rooted, its not right! Droidrzr.com
  7. SaraDoe
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    SaraDoe New Member

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    My volume control is stuck on loud!! Both buttons are stuck down and I cannot get them to pop out...
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