Droid RAZR MAXX won't update

Discussion in 'Droid RAZR Hacks' started by MVenter44, Apr 26, 2012.

  1. MVenter44
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    MVenter44 New Member

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    Hi, I have a DROID RAZR MAXX and I rooted it then changed the ROM for the color of the notification bar using MetaMorph. I made a very big mistake and didn't back my phone up before so. Although everything went okay with the switch, I went to download the update that was just put out but every time it just comes up with an error message and says the update failed. I believe this is because I changed a few ROMS on the device. Is there anywhere that i can download Android 2.3.6 (my current version) for the DROID RAZR MAXX, or if there are any solutions to my problem
    Any help would be greatly appreciated!
    Matt
  2. JSM9872
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    JSM9872 DF Super Moderator Staff Member Premium Member

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    Welcome to Droid Forums

    Unfortunately, I am not familiar with the Razr but I moved your thread to the Razr section so the pros can jump in and help you out.
  3. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    You'll want to download the DroidRazr Utility. This tool will allow you to Fastboot back to stock Gingerbread. Once done you'll be back on the upgrade path.

    http://www.droidforums.net/forum/showthread.php?t=198379


    Sent from my DROID RAZR using Tapatalk with speech to text translation. Please excuse any minor grammatical/punctuation/spelling errors.
  4. MVenter44
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    MVenter44 New Member

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    Thank you very much for your help, i have downloaded the software and the first option is "Restore Droid RAZR to 6.12.173" i assumed that was the correct option so then it said to make sure my RAZR is in "AP Fastboot mode" Any ideas how to do that? just too try it i went ahead to see if it worked anyway bu then it said "The system cannot find the path specified" i do have the motorola drivers and it wokring. my phone does ask if it should be in "PC Mode" "Windows Media Sync" "USB Mass Storage" or "Charge Only" If you have any idea on how to do this please help!
    Matt
  5. jntdroid
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    jntdroid DF Super Moderator Premium Member

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    power it down completely

    then power it on while holding volume-up and volume-down at the same time

    within a couple of seconds a menu with white text should show up

    use the volume-down to move on the menu, use volume-up to select "ap fastboot mode"
  6. MVenter44
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    MVenter44 New Member

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    Thank you, that is what i did but the same error keeps coming up
  7. thaDroidz
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    thaDroidz New Member

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    are you in charge only?
    with the phone on plug it in to pc. you should see the usb connect in the top menu select it and click charge only. also make sure "usb debugging mode" under manage apps/ developer is checked. power the phone down then try the steps for fastboot above.
  8. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    I think the error you're experiencing is related to the computer bat file not being able to find the necessary supporting files. Some people have this problem when they extract the files. Another problem is when people download the short version that doesn't have the Fastboot file. You need to be sure you've downloaded the full version which includes the Fastboot file.


    Sent from my DROID RAZR using Tapatalk with speech to text translation. Please excuse any minor grammatical/punctuation/spelling errors.
  9. MVenter44
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    MVenter44 New Member

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    Thank you. Do you happen to have a link for this?
  10. MVenter44
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    MVenter44 New Member

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    Yes I am in "charge only" mode and have usb debugging enabled. The i hold down the power button and both volume buttons until the screen with black and white lettering appears; i select "AP Fastboot" and it regognizes that there is a usb connected, for example, it says "OK to program, Transfer Mode: USB Connected
  11. Donjo
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    Donjo New Member

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  12. tyuan
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    tyuan New Member

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    And where might that be?
  13. jpcalhoun
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    jpcalhoun Well-Known Member

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    Update us on what system version you are on menu>settings>about phone. I've read this tread but just need to confirm what status your phone is in and what system version you have running. Then, we can go from there.
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