Moved from another carrier after 20+ years. Verizon rep recommended mass HD. I previously had an S3. Worst mistake of my life. HD freezes, have to reboot offer. Options that are standard on S3 are not even available for HD. Verizon support is a joke, even if you can get them on the phone. Went back to sales rep that I bought 4 phones and left $600.00 out of pocket when we switched. Told him my problem. His solution was to offer to sale me an S3 for $600.00 and give me $130.00 trade in for my HD. WISH I HAD NEVER MOVED. 2.5 MONTHS INTO MY 2 YEAR CONTRACT THAT WILL NOT BE RENEWED!!!