DROID RAZR MAXX HD DIED

05LEVY

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Sep 25, 2014
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MOTOROLA DROID RAZR MAXX HD
Hello, I'm new here.

My Droid Maxx HD died, all I can see is the Motorola logo. Verizon already sent a replacement but I would like to know if it is possible yo retrieve my files before I send it back yo Verizon.

I don't see any files if connected to computer via USB.

Thank you!
 

UrbanBounca

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If it won't power on to Android, then no, it's not possible to retrieve any files.
 
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05LEVY

New Member
Joined
Sep 25, 2014
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Current Phone Model
MOTOROLA DROID RAZR MAXX HD
I can go to AP Fastboot screen:

Device is LOCKED, Status Code: 0

Battery OK

What Device is LOCKED means?
 
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