Droid Razr M Can't Make Calls

Discussion in 'Android Tech Support' started by CarsonD33, Jan 15, 2014.

  1. CarsonD33

    CarsonD33 New Member

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    Ok, so I own a Droid Razr M and have used it since July '13. About 2 weeks ago I abruptly couldn't make any phone calls. At the same time, text messages were having trouble sending as well. When I go to make a call, the screen will stay saying "Dialing" and eventually "Could not connect, retry?" I called tech support and they restarted everything on their end and I also got a new sim card from my local VZW store. Also, I noticed in Mobile Network Settings that it was set in Global and not LTE so I switched and service was found faster than before but it did not fix my calling problem. I'm thinking it's beyond repair and I'll just pay the $90 replacement fee to get a new one. This is a last ditch effort. Any help and suggestions would be greatly appreciated.
     
  2. CarsonD33

    CarsonD33 New Member

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    Also

    I have also soft reset and factory reset it.
     
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