droid razr charger port broken

Discussion in 'Android Tech Support' started by kuhvahlow, May 24, 2014.

  1. kuhvahlow

    kuhvahlow New Member

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    My droid razr recently stopped working; I know its because the charger port is broken. I dont have insurance but was wondering if it is possible to retrieve information from the phone by either fixing the port (without wiping all the information), or somehow take the battery out and charge it some other way, to get back into my phone. I have 100s of personal music recordings stored on my phone and am somewhat devastated that I dont know if I can get them back.

    Please let me know if anybody knows a way.
    Any assistance is greatly appreciated.
     
  2. Jeffrey

    Jeffrey Premium Member
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    You will need to get power to do anything. Have you tried plugging into a PC?
     
  3. UrbanBounca

    UrbanBounca Rescue Squad
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    In these situations, there is good news and bad news. The good news is the port can probably be repaired. The bad news is that no ordinary Joe can repair it. You'd need a soldering iron, and soldering experience, as the port itself is attached to the main board by five pretty small prongs, which would take an experienced technician to solder.

    There is also the possibility of ordering a new battery, and hoping that it's charged when you receive it. Then, depending on the RAZR model, you can move all your information to an SD card. Speaking of model, which model RAZR is it?
     
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  4. kuhvahlow

    kuhvahlow New Member

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    Yeah I tried, but it won't work as the ports contacts are bent inside the port.
     
  5. kuhvahlow

    kuhvahlow New Member

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    Its the Droid Razr HD. Not the Maxx, I dont think my battery is easily replaceable.
     
  6. Jeffrey

    Jeffrey Premium Member
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    Unfortunately, I don't think you have too many options. If the data on your phone is a must have, then you will need to get the phone repaired.
     
  7. kuhvahlow

    kuhvahlow New Member

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    If I could find someone to fix the port, is there any chance all the data will be erased?
     
  8. Jeffrey

    Jeffrey Premium Member
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    It should not affect the data as long as they do not do a factory reset.
     
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  9. UrbanBounca

    UrbanBounca Rescue Squad
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    I can confirm that a good technician can replace your charging port and keep your data intact. I've done it hundreds of times.
     
  10. kuhvahlow

    kuhvahlow New Member

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    Alright great thank you guys for helping
     
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