Droid RAZR APPS Will Not Stay Uninstalled!!! PLS HELP!!

Discussion in 'Android Tech Support' started by Milosis, Dec 12, 2012.

  1. Milosis

    Milosis New Member

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    So info first
    Droid RAZR
    OS ICS
    System Version 6.16.211.XT912.Verizon.en.US

    My problem is that regardless of what I attempt to do, the apps I've downloaded from the Play Store will not stay uninstalled. I have tried everything from the apps uninstall option to the in menu factory reset to the hard reset. I've Formatted the data and cache multiple times with no change to the device's behavior. I've tried putting the phone into safe mode and uninstalling the apps that way. I've even attempted rooting the device but unfortunately once it goes through the first reboot process the phone is nolonger in MTP mode and the USB debugging is nolonger checked. Removed accounts reappear as soon as the phone resets. The first indication of a problem with the phone was random processes failures. I have no idea how to proceed. My local Verizon store was only to happy to tell me that software problems are not covered under the wireless protection service. My last option is to physically break it and call Verizon for a replacement. I haven't seen another user with this kind of problem and google searches yield little to no insight. Any help from you phone guru's would be most welcome!!
     
  2. CJM

    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    Let's not go there. Hang around, someone should be along to help
     
  3. Redsnk95

    Redsnk95 Member

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    Which apps are doing this? Can you list the apps that you have uninstalled? What process do you use to uninstall them? Have you tried uninstalling them through the Play Store?
     
  4. Shadez

    Shadez Super Mod/News Team Staff Member Premium Member

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    If you are under 14 days you can always return/replace it. But this sounds like a problem the Bionic had where it would delete apps that weren't saved on the phone.
     
  5. Milosis

    Milosis New Member

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    well as far as which apps, its every one that ive installed
    autotrader.com
    movietickets.com
    words with friends
    scramble with friends
    barcode scanner
    digital clock widget

    these apps were all installed via the google play store. I have tried uninstalling them through the google play store as well. It goes through the motions of saying they are uninstalled. Shortly after the phone begins to behave irregularly, processes failures occur, so much so that I have to restart the phone.. and then everything is right back where it was. They all work too, I don't understand how its possible
     
  6. Milosis

    Milosis New Member

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    I've had the phone for over 8 months. This issue began to occur this week. First noticed it when I activated the wifi while in the house
     
  7. Shadez

    Shadez Super Mod/News Team Staff Member Premium Member

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    It could be as simple as a bad SD Card ... just for fun, try saving those apps to your phone instead of sd card and see what happens..

    And I really can't see how Wifi would be a factor..
     
  8. Milosis

    Milosis New Member

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    Neither can I, I just want to be thorough in explaining what the phone is doing. Oh it doesn't have an SD card installed. Didn't think id need one as it came with 16G of space. Some of the apps are in internal storage, and some wont let me move them there. The option is greyed out.
     
  9. Shadez

    Shadez Super Mod/News Team Staff Member Premium Member

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    Sorry just trying to help brother. Like I said I don't have that phone and was simply offering some work arounds when we had the same problem on the Bionic.

    I'm sure someone more insight to your problem will help ya out..
     
  10. Milosis

    Milosis New Member

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    lol oh no I appreciate the input!! I'm just glad to be able to talk to you guys about it. This thing has been annoying the crap out of me!! Ty for trying to help me fix this thing!
     
  11. Shadez

    Shadez Super Mod/News Team Staff Member Premium Member

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    I'm sure someone here know's whats causing it, I have faith! :)
     
  12. Nemo Aeternamn

    Nemo Aeternamn Droid X Rescue Squad Rescue Squad Premium Member

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    Sounds like you've tried just about everything.. Sounds like you might need to try an sbf.. Or What ever it's called for the new files Moto folks flashed threw rsd lite... Give me a minute to grab you a link

    read the portion about unbricking/flash phone back to stock

    http://www.droidforums.net/forum/droid-razr/213197-offical-ota-zip-installation-guide-droid-razr-razr-maxx.html

    that should return you to an out of the box state... hopefully fixing the issue,,,

    Cellar Door

    "Who are you people and where is my horse?"
     
    Last edited: Dec 13, 2012
  13. Milosis

    Milosis New Member

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    ty Nemo, I gave this a try just a little while ago.. It went through the motions, the phone restarted and then it still came back up like nothing happened. I'm truly at a loss for whats causing this to happen. So I'm gonna cave and pay the 100 deductible and have another phone sent to me. This one is gonna have a fight with a hammer.

    Thanks everyone for the tips on fixing my phone.
     
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