Droid Opens Wrong Text Conversation

Discussion in 'Android Tech Support' started by soofly28, Nov 7, 2010.

  1. soofly28
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    soofly28 New Member

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    For some time now, my Droid will randomly open the wrong text message thread. My brother has a Droid as well and it happens to him, too. I will click on my txt conversation with Person A and it will open up my txt conversation with Person F. I originally thought that maybe I was being careless as to which text convo I was clicking on, but have noticed it will even open convos that are all the way at the bottom of my txt message list and are not even visible on the screen until I scroll down.

    It happens randomly and the frequency varies. I have to be very careful and make sure I double check that the correct txt convo is open before I send txt messages. I have not had the issue others have mentioned where it says it sent to Person A but ends up actually going to Person C. As long as I check that the correct txt convo is open once I open the convo, I am fine. I have definitely had some close calls though where I have messaged the wrong people and have almost sent some inappropriate texts to the wrong person.

    This is not user error. Like I said, sometimes I click on the most recent txt convo at the top and it will open a txt convo with someone 12 convos down and their convo is not even visible to me on the screen. I would really like to know how to fix this. Any help would be greatly appreciated.
  2. walt45
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    walt45 New Member

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    Same

    I am having the same problem. Do you also at times have problems with entering in who you are sending the text to?
    Ex: you start entering a name and once you enter the first letter it puts the next letter before the first like its supposed to be frank but it puts knarf?
  3. furbearingmammal
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    furbearingmammal DF Super Moderator

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    :welcome: to the forum! Are you having any other issues with the touch screen? Sometimes I have that issue, but I also have been having an issue with my keyboard not hitting the correct keys. I cleaned my screen and did a prox-sensor reboot and it fixed the problem.
  4. walt45
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    walt45 New Member

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    Where the cursor is placed jumps back to the start and stays there after the first letter is typed. Something like a caps lock feature where it just stays where you type the first letter normally.
  5. DroidDoesDenver
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    DroidDoesDenver New Member

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    I heard the texting issues happened after the Froyo update and Verizon was going to fix it. I could be wrong..
  6. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Try doing a proximity sensor reset. If that doesn't fix your issue you should take it to Verizon or consider doing a hardware reset (back up all your important data first). Need instructions on how to do that?

    And :welcome: to the forum, DroidDoesDenver! :)
  7. walt45
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    walt45 New Member

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    Yes please
  8. alwerner
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    alwerner New Member

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    text problem

    A few questions:
    • Are you rooted?
    • Are you running Stock ROM?
    • What SMS application are you using?
    • You said it has happened for some time? When did you notice it? After an upgrade? After you switch texting applications?
    • Do you have contacts that share the same phone number?
  9. soofly28
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    soofly28 New Member

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    I guess I need to take it to Verizon but yes, mine also has the problem where I start to type a name and it does it backwards or whatever. Annoying.
  10. walt45
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    walt45 New Member

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    A few questions:
    • Are you rooted?
    • Are you running Stock ROM?
    • What SMS application are you using?
    • You said it has happened for some time? When did you notice it? After an upgrade? After you switch texting applications?
    • Do you have contacts that share the same phone number?
    [/QUOTE]

    I dont know what rooted is and stock rom I would assume so...no SMS applications...Im running 2.2...shouldnt be contacts with the same phone number
  11. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Power the phone down -- pull the battery if you have to -- and put your finger across the top. When I say top I mean the part with the ear speaker. Put your finger across that. Now power the phone up and keep your finger there till the home screen/lock screen appears.
  12. soofly28
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    soofly28 New Member

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    I dont know what rooted is and stock rom I would assume so...no SMS applications...Im running 2.2...shouldnt be contacts with the same phone number[/QUOTE]

    No idea what rooting is or the running Stock ROM... I am using the standard texting offered via Droid, the one that came with the phone. I have never switched texting applications, always have used the default messaging that came on the phone.

    I am not sure if it happened after an upgrade, it has been going on for a least a month or two. I have just been dealing with it but now I am just getting sick of it. My contacts dont have the same phone numbers and it only opens existing threads, so if I click on a text thread with Person A it will open an already existing text thread with another person, and the text thread it opens is totally random, sometimes its the 2nd or 3rd convo, sometimes its the 9th or 11th.

    I guess I will take it to verizon and see what they can do. My phone also does that thing where when I type in a name to send a text it types it in the wrong order but I dont do that much so its not a big deal.
  13. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Before you do, try the prox reset suggested above. If it keeps you from having to replace your phone it's worth it, no? :)
  14. walt45
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    walt45 New Member

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    I tried the prox reset and it is still mistyping? Maybe I did not do it right but I dont think it has anything to do with how my keyboard is working maybe not though?
  15. furbearingmammal
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    furbearingmammal DF Super Moderator

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    If it's the hardware keyboard you might have a sticking d-pad. If it's the software keypad it's a screen/proximity sensor issue.

    I should have asked this first -- hardware or soft keboard? :)

    If it's the hardware keyboard then try rolling the d-pad around a few times, see if it's sticking.
  16. walt45
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    walt45 New Member

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    Its both it does not matter which one.
  17. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Then I'd say you're starting to get a digitizer fail. You'll have to take it to Verizon and show them the issue. On the plus side if you can't get a satisfactory D1 refurb you'll get a new D2 (most likely phone for an upgrade).
  18. alwerner
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    alwerner New Member

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    I would try the following and after each option see if your results work:

    Option #1:
    Click on:
    <setting> <applications> <manage applications> <all> <messaging> <clear data>

    Option #2:
    I would try installing Handcent from the app market and see if your results are different.

    Option #3:
    Backup and restore your text messages using a tool such as My Backup Pro (or some other tool). I have seen problems go away with this solution.

    Option #4:
    Delete all SMS/text threads and follow option #1.
    Note: Obviously this clears out all of your text messages.
  19. chrisbdz
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    chrisbdz New Member

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    No idea what rooting is or the running Stock ROM... I am using the standard texting offered via Droid, the one that came with the phone. I have never switched texting applications, always have used the default messaging that came on the phone.

    I am not sure if it happened after an upgrade, it has been going on for a least a month or two. I have just been dealing with it but now I am just getting sick of it. My contacts dont have the same phone numbers and it only opens existing threads, so if I click on a text thread with Person A it will open an already existing text thread with another person, and the text thread it opens is totally random, sometimes its the 2nd or 3rd convo, sometimes its the 9th or 11th.

    I guess I will take it to verizon and see what they can do. My phone also does that thing where when I type in a name to send a text it types it in the wrong order but I dont do that much so its not a big deal.[/QUOTE]


    Have ur phone checked out by Verizon? I've been having the same problem at random times. I thought, at first, I was clicking the wrong person. Wondering if there's anything I can do besides taking into a Verizon store. Ugh!

    Droid Incredible... also not rooted. SMS that the phone came with.
  20. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Factory reset that may not solve the issue, or a good screen-cleaning and prox reset.
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