Me and my mom both have the droid and I got my update yesterday and it was fine.she got hers this morning and now her droid will not turn on. It gets stuck at the motorolla logo screen. I read online that this was happening to many people and so I went to my verizon store to get it fixed. They told me there was nothing they could do but replace the phone but since the glass on the screen had a crack in it I had to go through insurance. So I called the insurance company and they told me there was nothing they could do for me because of the crack and I would have to pay full retail for a new phone. Does this sound crazy to anyone else? What am I paying insurance for if I'm going to have to pay full retail for a crack? I could understand if this only happened to me but it is a known problem that the update was doing this to phones I don't understand how they could try to blame it on a crack that has been there for months. Has anyone else had problems with them replacing your phone after the update?