Droid Maxx went in the hot tub...

Discussion in 'Motorola Droid MAXX' started by Tbretz, Jun 8, 2014.

  1. Tbretz
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    Tbretz New Member

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    Greetings,

    My Droid Maxx went in the hot tub. It was in the pocket of my swim trunks. I am a big guy, and the trunks are a bit right, so it was a tight fit in the pocket. It was in about 5 min or so before I realized it. I yanked it out, and got into a bag of rice and barley within about 15 min. That's where it is now. This was about 10 hours ago.

    There was no case on the phone. Straight up, naked droid.

    I plan to leave it in the bag for about 36-48 hours. After that, I am open to suggestion as to my course of action. The phone was powered on when it went in the hot tub. I did not touch any controls afterwards. However, a scheduled alarm did not sound at 5:45pm, about 4 hours after the immersion.

    I am open to any comments, suggestions, commiserations, etc.

    Thanks,

    - TAB
  2. Danvee
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    Danvee Member

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  3. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    OOPS.. Not good. Hopefully Danvee's post will work for you. Do you have insurance?
  4. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Ouch.. Hope you have insurance..And a lot of luck.
  5. RzrGrl
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    RzrGrl New Member

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    I dropped my phone in water once also, but mine fell into the toilet. D'oh! Since it had never happened before my gut reaction was to try and power up. Since then, I've found out that's exactly what you're "not" supposed to do! (mine was also in the water about 5 minutes)

    I went online to find out what I should do and read differing opinions on the rice thing. Since I didn't have any rice in the house, I just pulled the battery out and turned the phone upside down to let any water trickle downward.

    I left it like that to dry out for 5 days and didn't touch it (as tempting as it was). After the 5 days I tried powering up but it didn't respond. I waited about 10 minutes and did it again and it worked. However, it was really sketchy for a couple of weeks (apps not opening, couldn't connect wifi, just a lot of little things).

    Thought I was going to have to get a new phone, but over time it got better. It took a few months but it finally was up and running great. Of course, the little white dot on the back of the phone (or where the battery pops in, I can't remember) turned red, so that voided my warranty.

    This was my first phone and I didn't think I would ever need insurance ... well, needless to say ... I sure the hell have it now!

    I didn't know anything about the silica but that sounds like a good alternative to rice. Like Danvee mentioned, the key for me was letting it dry out thoroughly for as many days as you can stand it. ;-) hope it works out for you.
  6. Einsteindks
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    Einsteindks Member

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    What's the consensus on quick rinsing the powered-down phone, sans battery, in a bath of rubbing alcohol? It loves to grab/mix with water, and evaporates easily, completely.

    fat-fingered and Maxx-ed out.
  7. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    Sounds logical but I wouldn't try it. I would do a hair dryer and then 5 days in the rice.
  8. Einsteindks
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    Einsteindks Member

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    Just curious, because it worked years ago on an HP 11c calculator that fell into a shallow duck pond.

    fat-fingered and Maxx-ed out.
  9. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    I'm no expert, can the alcohol do any damage?
  10. Danvee
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    Danvee Member

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    First off, ordinary rubbing alcohol is 30-40% water, so, bad idea.
    You can get 91% isopropyl alcohol, which is only 9% water.
    Alcohol is hygroscopic and will absorb water, so any remaining will actually pull it out of the air.
    If you completely disassemble the device, the 91% isopropyl is good to rinse all parts, but be warned that it might attack some of the seals and adhesives.
    If you're not going to do a complete teardown, removing all port covers, back cover and battery before placing in the desiccant is best.
    Also note that rice is usually dusty and can leave a starchy mess on wet surfaces. That's why I'd generally recommend the silica gel.
  11. Justinc
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    Justinc New Member

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    Question for you folks. My MAXX took on some splashes of water yesterday and powered itself down on it's own, it was not completely submerged. At first I left sit on the car defrost vent on high heat for 30 mins trying to dry it out but that didn't seem to do anything. I then removed the back cover and found a little bit of water in there, not much but apparently enough to jack it up, so I put in rice for a few hours then hit it with the hair drier for 15, tried to power it up again and nothing. I'm starting to think that its going to be a total loss which I can live with but can all of my files that are stored in the internal storage be retrieved if the device will not power on? I"m a moron and haven't been backing it up on my PC for a while now so there are tons of pictures, videos and music that I'd like to have, but trying to connect via usb does nothing with the device off. Is it doable with the device off, either by me or a professional of sorts?
  12. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    I would make sure the battery is removed and leave it in the rice for at least 3 days.
  13. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    They do sell "wet phone recovery kits" at Walmart, RadioShack.. Any electronics stores.. Best buy even has them.. It contains silica gel and some even have pry tools to pull a phone apart.. They work better than rice because of not having any dust...
  14. doogald
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    doogald Member

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    If you can't get silica desiccants easily you can also use silica cat litter - it's the same stuff. Make sure it's silica and not clay. This stuff, for example: Petco Crystal Cat Litter - Kitty Litter Available Online from petco.com

    If you are going to use rice, Minute Rice is better than regular rice for this purpose. The idea is to put the phone in an environment with something that really wants to absorb water so that it will help pull water vapor out of the phone faster.

    I have tried doing this with two phones and a camera in the past. In all three cases, the device did start working, but failed as more time went by. For one phone, the display went screwy; for the camera, the sensor was just capturing bad information and the images looked like crap. That said, the Droid Maxx does have some nanocoating to help protect against immersions, so you may get lucky.
  15. Justinc
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    Justinc New Member

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    Well after my post yesterday, I remembered that I have another MAXX at home with a busted digitizer, only had the phone 2 months and dropped it, oops. But anyways, I thought to myself I'll just swap digitizers since this one is still in perfect working order otherwise, so I went and picked up a multi-tool kit with torx bit's down to T4, ripped the phone apart and found the short. I have no idea what you call it but there is a piece of data cable stuck to the back of the battery that folds over and connects to the motherboard, and the short appeared as a black dot where two of the three bands fused together. As I continued my disassemble with the phone that had the busted digitizer, OF COURSE the T4 screw stripped out so I had no choice (i tried everything i could think of) but to bust off the top piece that holds the camera, speaker, etc. In this process I knocked a three prong connector off the motherboard, thinking it was for the front facing camera which i could deal with. But as it turns out, it must have been for the forward facing camera and ear piece speaker because neither worked, but other wise the phone works great. The sad thing is, only 1 of the 4 water indicator stickers was partially all red, I knew it didn't take on much water but stuff happens. The motherboard with the shorted data cable is 100% unscathed so I'm pondering switching the digitizer back to it while stealing the data cable from the battery of the phone how it currently sits. I can deal with no forward facing camera but without an earpiece speaker its kind of useless to me.

    Bottom line, if you have the patience and these little tools, before trying to fraud anyone or get hit with a 300 dollar bill, try searching for parts to rebuild what you have on your own. Its not difficult just BE CAREFUL and take your time. I plan to be back on the air in 4g by lunch time today.
    Last edited: Jun 10, 2014
  16. cr6
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    cr6 DF Super Moderator Staff Member

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    I'm thinking after two damaged phones now, it's probably time to purchase the extra insurance to cover these types of damages. It's WELL worth the money, headache & piece of mind imho. Good luck & let us know how it goes. :thumbup:
  17. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    The new insurance plan vzw has, that includes malware and Antivirus protection.. Remote lock and wipe, as well as location services... Is 10$ per month I think.. And it has next day replacement if lost, stolen or even dropped I think..

    You'd want to check for details. . Or Jackie probably knows..
  18. Justinc
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    Justinc New Member

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    To start things off, the part I ended up swapping is what I believe to be the X8 computing system band, taped to the battery, yellow-ish in color and connected to the mother board. I saw what looked to be a short in the strip that connects to mother board so I carefully removed the known good one and installed it in the phone that got slightly wet, however, no luck as it still did not turn on. Would the phone know that its not connected to the original computing system and lock me out, or does it not care? Is there anything else that I can swap to try to get this thing to fire back up? I was thinking about swapping batteries just for the heck of it, thinking maybe the battery shorted out too. If that doesn't work then I'm just going to pony up and get a new one, which I planned to do anyways but I really wanted to fire it up just to quickly back up whats on it to my PC, but if for some reason it was working fine then that would be great too.

    Sorry to the OP for hijacking original thread.
  19. jackiescivic
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    jackiescivic Active Member

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    Yep, $10 and gives you a butt load of features. Remote lock/wipe, tech support ($7/month itself), normal Asurion protection, Verizon Antivirus. If you don't want all that, you can still get the plain Asurion (at least it still shows in my system when activating phones) but I don't recall what the price is.

    Sent from my XT1080 using Tapatalk
  20. Fonzz
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    Fonzz Member

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    I get the feeling that a lot of people carrying insurance plans on their phones, don't realize how high their deductible is if they need replacement.
    After paying for years of insurance, once I bought a new phone, I decided my "insurance" would consist of keeping my perfectly working Bionic, handy and ready to replace within minutes with a quick call to Verizon. I'll be back online, not waiting for a new phone to be shipped overnight, or the day after that (that will happen if you call in late at night, think about it). Has anyone called Asurion late on a Saturday evening to request an insurance replacement phone? I'm thinking it may not be received in this scenario until Tuesday!
    I've always been very careful with my phones!
    Not knocking having insurance on an expensive smartphone, it is a good idea. For me, my plan fits like a glove and fills me with confidence.
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