Droid keeps telling me I have new email when I don't

Discussion in 'General Discussions' started by jasonb, Dec 8, 2009.

  1. JhankG

    JhankG Silver Member

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    I'm using the Gmail app. I have three gmail accounts set up with it and also have a non gmail account set up to come through gmail.
     
  2. 640k

    640k Silver Member

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    your inbox couldn't possibly be empty if it's telling you that you have new messages and you can't located them. since you have three gmail accounts, you know how to switch between them, right?
     
  3. JhankG

    JhankG Silver Member

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    Yup, one gmail account says it has 30 some new emails but it is empty and a second gmail account says it has one new email but it is empty as well. I'm not saying there aren't messages in my actual gmail account, but they aren't showing up in the gmail app on the Droid.
     
  4. 640k

    640k Silver Member

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    then it has to do with how you're synching messages. go into an account, click on settings and the labels. number of days to sync can be any number, but inbox and sent or whatever else needs to be more than 4 days. i have mine set to sync all and i have every message ever, from my gmail account.
     
  5. JhankG

    JhankG Silver Member

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    My settings are:

    Duration-
    Number of days to sync: 5 days

    Labels-
    Inbox: sync all
    Sent: sync all
    work email (non gmail): sync all

    I've had those settings since I got the phone and the gmail account currently shows 41 emals in Inbox, but none are showing the the gmail app. When I check gmail on my Mac, I can see all 40 emails. I hit refresh a few times on the phone's gmail app and they still are not showing up.
     
  6. 640k

    640k Silver Member

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    well, you've got your bases covered, so that's good. and you say you see zero items in any of your three accounts, even though there are clearly emails online?
     
  7. JhankG

    JhankG Silver Member

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    Yup, and after a restart, I am getting "no connection", even after hitting refresh (but I still can browse the internet). I am on 3g. I am hoping there is something going on with gmail right now because this has never happened before.
     
  8. 640k

    640k Silver Member

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    when was the last time you rebooted and/or updated your PRL?
     
  9. JhankG

    JhankG Silver Member

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    I rebooted just a few minutes ago and it didn't help. What's strange is that my other gmail accounts are not saying "no connection". Unfortunately, the account that is not working is the main account that my phone is linked up with. To remove it, it says I would have to do a factory reset. Bleh.
     
  10. 640k

    640k Silver Member

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    i know it's a struggle, but a factory reset may be worth your time.
     
  11. JhankG

    JhankG Silver Member

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    I'm going to try a nandroid restore first and if that doesn't work, I guess I'll have to do a factory reset. Thanks for you help!
     
    #23 JhankG, Jan 11, 2010
    Last edited: Jan 11, 2010
  12. 640k

    640k Silver Member

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    FWIW, i have three gmail accounts as well. one gmail account has about four POP3 accounts being checked, one has two and the other none. i've had no problems checking gmail or missed mails or whatever the case may be...

    you might want to check that you don't have a desktop client somewhere that's deleting these emails (leave on server).
     
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