Droid internet Pinch zoom problems

Discussion in 'Droid Incredible Tech Support' started by rubydash2, Dec 18, 2010.

  1. rubydash2

    rubydash2 New Member

    Joined:
    Dec 18, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I'm using the Droid incredible and am having pinch to zoom problems in all my internet apps. Every time I go to pinch zoom on a webpage it gets stuck in pinch zoom mode and no matter what I click on or where I click with my finger it keeps zooming in and out. First of all what's causing that? And how should I fix it?

    Sent from my ADR6300 using DroidForums App
     
  2. Mitchellpaul

    Mitchellpaul New Member

    Joined:
    Nov 23, 2010
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Omaha, Ne
    Ratings:
    +0
    Are you double tapping? Double tapping zooms in/out. If you just tap once then it shouldn't be a problem.
     
  3. Droid DOES!!

    Droid DOES!! What iDoesn't
    Theme Developer Premium Member

    Joined:
    Jun 12, 2010
    Messages:
    6,375
    Likes Received:
    35
    Trophy Points:
    178
    Ratings:
    +35
    How often do you reboot your phone and clean your screen?

    DroidForums junkie!!
     
  4. Droid DOES!!

    Droid DOES!! What iDoesn't
    Theme Developer Premium Member

    Joined:
    Jun 12, 2010
    Messages:
    6,375
    Likes Received:
    35
    Trophy Points:
    178
    Ratings:
    +35
    Btw, welcome...to DroidForums!! :)

    DroidForums junkie!!
     
  5. DuoWing

    DuoWing New Member

    Joined:
    Dec 20, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Hey guys I just signed up here. Just getting into Android phones/Smartphones for the first time. I've been wanting to get one and it was time to upgrade and I saw that bestbuy had the free renewal/upgrade deal on the Incredible so I went for it. I'm having the exact same problem. It's kind of random but alot of times the phone will act as if I still have two fingers on the screen. It's really frustrating when browsing etc. I went and returned the phone and got another one and it's doing the same thing. I'm beginning to wonder if this happens to be an issue with shipments that went out to BestBuy? The issues I'm seeing with this that I can find through google searches are all very recent postings within the past week and I can't seem to find any other mention of this issue which makes me think this is something new that's shown up.

    Anyway here's a good example I was getting in the car and set the phone on the seat I guess as I went to pick it up I managed to get two pressure points on the screen when I was at my home screen. So I try to slide around and it's acting like I'm in the pinch-to-zoom mode and keeps trying to zoom in/out on the home screen. I can't hit any of the Home, Menu, Back, or Search buttons because it's acting like I have one finger still on the screen. I'll have to then double tap the screen once or twice, sometimes more to get it to then stop registering that I have two fingers on the screen and go back to normal. This is really frustrating. Same thing happens when web browsing, viewing pictures on facebook, etc.

    I love the Incredible, but I'm not loving this issue. I'm thinking I will take it back to Best Buy one more time. This will be my fourth phone. I'm still in the 30 days, so I'm wondering if I should look into another phone or if I should call Verizon and see if I can exchange it through them?

    I downloaded some of those multitouch test apps from the marketplace to test the phone out and it will randomly not register me lifting both fingers at times. I can tap the screen all day rapidly, slide around, etc with one finger and it never has an issue, but when I get to two something just doesn't always go right.

    Any advice from you guys on this matter?
     
  6. rubydash2

    rubydash2 New Member

    Joined:
    Dec 18, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I don't really reboot that often but I just got it like 3 days ago from best buy. I'm wondering if I should take it back.

    Sent from my ADR6300 using DroidForums App
     
  7. Danrarbc

    Danrarbc New Member

    Joined:
    Dec 20, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Just wanted to chime in on the problem, I also got the incredible on Friday to replace my OG Droid and have this exact issue with multitouch. It does not matter what ROM or kernel is running, Sense or ASOP, s-on or s-off. I had the problem as I was driving home

    It'll be interesting to see if an exchange can resolve this or if it's a larger issue.
     
  8. trackready

    trackready New Member

    Joined:
    Oct 7, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    THIS IS NOT WHAT I WANTED TO HEAR! Just picked up the DINC earlier today for my wife. Also got it from bestbuy b/c of their free DINC upgrade offer. Immediately I started having issues. If I am in the browser "pinch zooming" it will not scroll afterwards, like I still have 1 finger on the screen after release. It will just continue to zoom in and out. This has happened outside of the browser also. When this is happening none of the main buttons along the bottom will function either. At first I thought it might be the TPU hybrid case touching the side of the screen, I popped that off and rebooted... made no difference. Was going to get an exchange at bestbuy tomorrow, now I am just considering coughing up the money and getting another phone.
     
    #8 trackready, Dec 20, 2010
    Last edited: Dec 20, 2010
  9. trackready

    trackready New Member

    Joined:
    Oct 7, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    UPDATE: Just got off the phone with Verizon support, no surprise they have not heard of this issue. I am really weary of this phone now, don't want to be stuck with it for 2 years with some strange new issue. Anyone think this has anything to do with going to Sony Super LCD from OLED?
     
  10. Danrarbc

    Danrarbc New Member

    Joined:
    Dec 20, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I don't think its a screen issue. SLCD models have sold for months, this is much more recent. As if they switched touch input controllers and the drivers aren't compatible.
     
  11. trackready

    trackready New Member

    Joined:
    Oct 7, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Posted a youtube video with a link to this thread.
     
  12. DuoWing

    DuoWing New Member

    Joined:
    Dec 20, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Well I returned my phone. I was debating trying one more which would have been my fourth. Instead I decided to try out the Fascinate. I have to say I actually really like the phone. I installed LauncherPro, bought Beautiful widgets, removed bing and have the phone setup actually pretty close to the incredible. Aside from the intermittent GPS issue it's actually a really nice phone. I will miss the incredible though. The Fascinates better battery life is a nice plus. Perhaps in the future I'll have to see if they fix this issue otherwise I may try and get ahold of an older used incredible.
     
    #12 DuoWing, Dec 21, 2010
    Last edited: Dec 21, 2010
Search tags for this page
android passcode screen stuck on zoom
,

droid pinch zoom acting weird

,
droid razor m stuck zoomed in on internet
,
how to zoom in and out on the internet on an htc incredible
,

htc droid 2 finger pinch quit working

,
i'm stuck zoomed in on my internet phone
,
my droid 2 screen is zooming in and out when i scroll
,
pinch to zoome incredible2
,
pinch zoom pblm in android
,
stuck zoomed in internet android