Droid Incredible's service not so incredible

KrubKrum

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I bought my Droid the other day and since then I have had almost no service everywhere I go.

I took it to Verizon yesterday and the person tyed in some things but it didnt help.

has anyone been having the same problems?

Any way to fix it?
 

hookbill

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Yes. They probably already did this but try updating your PRLS by typing in *228, option 2.
 
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KrubKrum

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Ill try the update, but right now I still am getting mostly zero to one bar.
 

manilaboy1vic

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Ill try the update, but right now I still am getting mostly zero to one bar.

known bug.... bars arent really the truth.. look at sig strength

look at sig strength in settings - about phone - network - i have one bar but im showing -79 dBm

or are you just unable to make a call period?

My bar is at one bar all the time but can still text and call like its not an issue.
 
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KrubKrum

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It says that my system is currently up to date, but the software and build number are still saying what the "before" picture says.

Know whats up?
 
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KrubKrum

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Ill try the update, but right now I still am getting mostly zero to one bar.

look at sig strength in settings - about phone - network - i have one bar but im showing -79 dBm

or are you just unable to make a call period?

My bar is at one bar all the time but can still text and call like its not an issue.

It says:

"Signal strenght: -88dBm"

Is that good or bad..?

And I can make calls, its just not very good reception/sound quality.
 

jroc

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Is it actually affecting calls? Are you dropping calls, calls fading in n out? If not it may just be a cosmetic issue.

CatsTide, the side by side test, unless you were in the same store, city as the OP, it doesnt mean anything. For where ever the OP lives/works he needs to find a solution. Could be a faulty phone too.

Krum, has any phones gave u problems before? And to be honest I wouldnt go by the decible thing either. Its a good judge of quality n all, but if u have a phone in hand and u drop calls and calls fade in n out, thats what matters, real world tests. But it could be a phone issue too. Try one in their store and see if the same thing happens.
 
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KrubKrum

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Thank you for all your help today, to everyone.

You guys are great with your understanding and answering my questions.

Continue with what you do.
 
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KrubKrum

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Is it actually affecting calls? Are you dropping calls, calls fading in n out? If not it may just be a cosmetic issue.

CatsTide, the side by side test, unless you were in the same store, city as the OP, it doesnt mean anything. For where ever the OP lives/works he needs to find a solution. Could be a faulty phone too.

Krum, has any phones gave u problems before?

It hasn't dropped any calls yet, but it has gone in and out once or twice.

Well this is my first droid, I had At&t and everything was good over there.

I use for a little while longer to see if I like it or not.


EDIT: I am going back to a verizon store in a few days so Ill check it out there, If it is fulty, Ill get it replaced, hopefully.
 

jroc

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I might be a carrier issue for your area too then. Just check everything out before u decide what to do.

First Droid? Welcome aboard!! U wont be disappointed.
 
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KrubKrum

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Yeah I was thinking that. I will be sure to do that.

I already know I wont be.
Thanks.

:)
 

HolyGrail

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Incredible = 67dBm

Moto = 77dBm

So the Incredible is coming out on top for me.
 
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