Droid Incredible's service not so incredible

Discussion in 'HTC Droid Incredible' started by KrubKrum, May 1, 2010.

  1. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I bought my Droid the other day and since then I have had almost no service everywhere I go.

    I took it to Verizon yesterday and the person tyed in some things but it didnt help.

    has anyone been having the same problems?

    Any way to fix it?
     
  2. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    Yes. They probably already did this but try updating your PRLS by typing in *228, option 2.
     
  3. samiusmc
    Offline

    samiusmc Member

    Joined:
    Dec 15, 2009
    Messages:
    754
    Likes Received:
    3
    Trophy Points:
    18
    Ratings:
    +3
    Perhaps this OTA update is meant to fix that issue: HTC Incredible OTA Update Mysteriously Arrives! | Android Phone Fans
     
  4. CatsTide
    Offline

    CatsTide Member

    Joined:
    Nov 3, 2009
    Messages:
    629
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Bama
    Ratings:
    +0
    i did a side by side test moto vs htc...htc won..
     
  5. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Ill try the update, but right now I still am getting mostly zero to one bar.
     
  6. manilaboy1vic
    Offline

    manilaboy1vic Member

    Joined:
    Jan 2, 2010
    Messages:
    695
    Likes Received:
    3
    Trophy Points:
    18
    Location:
    planet earth
    Ratings:
    +3
    known bug.... bars arent really the truth.. look at sig strength

    look at sig strength in settings - about phone - network - i have one bar but im showing -79 dBm

    or are you just unable to make a call period?

    My bar is at one bar all the time but can still text and call like its not an issue.
     
  7. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    It says that my system is currently up to date, but the software and build number are still saying what the "before" picture says.

    Know whats up?
     
  8. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    It says:

    "Signal strenght: -88dBm"

    Is that good or bad..?

    And I can make calls, its just not very good reception/sound quality.
     
  9. manilaboy1vic
    Offline

    manilaboy1vic Member

    Joined:
    Jan 2, 2010
    Messages:
    695
    Likes Received:
    3
    Trophy Points:
    18
    Location:
    planet earth
    Ratings:
    +3
  10. jroc
    Offline

    jroc Silver Member

    Joined:
    Apr 9, 2010
    Messages:
    3,841
    Likes Received:
    61
    Trophy Points:
    163
    Location:
    Washington DC
    Ratings:
    +61
    Is it actually affecting calls? Are you dropping calls, calls fading in n out? If not it may just be a cosmetic issue.

    CatsTide, the side by side test, unless you were in the same store, city as the OP, it doesnt mean anything. For where ever the OP lives/works he needs to find a solution. Could be a faulty phone too.

    Krum, has any phones gave u problems before? And to be honest I wouldnt go by the decible thing either. Its a good judge of quality n all, but if u have a phone in hand and u drop calls and calls fade in n out, thats what matters, real world tests. But it could be a phone issue too. Try one in their store and see if the same thing happens.
     
    Last edited: May 1, 2010
  11. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Thank you for all your help today, to everyone.

    You guys are great with your understanding and answering my questions.

    Continue with what you do.
     
  12. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    It hasn't dropped any calls yet, but it has gone in and out once or twice.

    Well this is my first droid, I had At&t and everything was good over there.

    I use for a little while longer to see if I like it or not.


    EDIT: I am going back to a verizon store in a few days so Ill check it out there, If it is fulty, Ill get it replaced, hopefully.
     
  13. jroc
    Offline

    jroc Silver Member

    Joined:
    Apr 9, 2010
    Messages:
    3,841
    Likes Received:
    61
    Trophy Points:
    163
    Location:
    Washington DC
    Ratings:
    +61
    I might be a carrier issue for your area too then. Just check everything out before u decide what to do.

    First Droid? Welcome aboard!! U wont be disappointed.
     
  14. KrubKrum
    Offline

    KrubKrum New Member

    Joined:
    May 1, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Yeah I was thinking that. I will be sure to do that.

    I already know I wont be.
    Thanks.

    :)
     
  15. HolyGrail
    Offline

    HolyGrail Premium Member Premium Member

    Joined:
    Dec 16, 2009
    Messages:
    370
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Incredible = 67dBm

    Moto = 77dBm

    So the Incredible is coming out on top for me.
     
Search tags for this page
droid incredible poor service
,
droid incredible service
,
droid incredible service bars
,
droid incredible service menu
,

droid incredible service problems

,
htc incredible s service problem
,
htc incredible serice problems
,
htc incredible service problems
,
incredible fix poor service problem
,
phone droid htc is out of service everywhere