After last OS upgrade, Incredible has starting going into the bootup menu. While I was traveling in France recently, it did a hard reboot, all by itself, making the phone useless even for Wi-Fi or photos. I worked, via email, with the HTC folks but none of their remedies allowed me to use the phone's other features. Had to go through a complete reset of the phone when I returned to USA. Now the darn thing has done a hard reset again. Seems to happen when the battery needs recharged and I don't see that message quickly enough to plug it in. Anyone else having the problem? Any solutions if you are? I have been very disappointed in this phone from Day 1 and it keeps confirming by original opinion, but I'm trying hard to find something positive about it since I have to live with it for two years.