Droid incredible goes black during call

Discussion in 'New Member Introductions & Site Assistance' started by AlexH, Dec 22, 2010.

  1. AlexH

    AlexH New Member

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    Hi,
    during some calls I dialed the screen goes black and non of the buttons are working not even the top one on/off.
    I see this happening when dialing to verizon voice mail or #DATA.

    Its very annoying because I cannot disconnect that call until the other side ending it.
    Any Idea?

    Thanks
    Alex
     
  2. spaz33g

    spaz33g Rescue Squad
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    Try cleaning the area above your screen with a soft cloth. You could have gunk on your prox sensor.

    tappin and a talkin
     
  3. AlexH

    AlexH New Member

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    Thanks spaz33g there is something about it,
    when I hold my finger over the top left corner the screen goes black and non of the buttons works.
    when I remove my finger it wakes up.
    I have a great holster should I make a hole in the holster or can I set something in the phone so it wont go black?

    Thanks
    Alex
     
  4. spaz33g

    spaz33g Rescue Squad
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    I don't think there's a setting for it so if your holster covers the prox sensor then ya it might be a good idea to make a little hole.

    tappin and a talkin
     
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