Droid headphone jack self-fix?

Discussion in 'Android Tech Support' started by Ryan325678, Mar 3, 2010.

  1. Ryan325678
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    Ryan325678 New Member

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    I'm wondering if anyone has fixed the loose/crackling headphone jack by themselves or has any idea if it is possible? I dread dealing with the Verizon people as I've had very bad experiences and am very happy with my phone otherwise (overclocking stablility etc.).

    :reddroid:
  2. buymagicfish
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    buymagicfish New Member

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    Well I'm on my third Droid for exactly this issue. I treat it with kid gloves and every time the verizon employees have replaced it without a peep.

    Its a crazy weakpoint for such an expensive device. The issue I found was that the jack itself had too much give in its slot, it would wiggle a bit and eventually this effects the connection.

    Here's my diy fix. I took a standard envelope, cut a small triangular wedge from the flap, folded it in half, wedged it in between the outside of the jack and the phone, and then trimmed the edge with a bit left so I can still get it out if needed. This did the trick.
  3. Corinacakes
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    Corinacakes DF Super Moderator Theme Developer

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    Ok my audio does this even through bluetooth. do you think it's still something to do with the jack? i'm in the same boat as Ryan in that my phone is setup just like i want ...and i don't want to return it. maybe i'll try that paper trick.....

    EDIT: nope
    Last edited: Mar 3, 2010
  4. strobez395
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    strobez395 New Member

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    ...I had to do that with an mp3 player I had about 6 years ago....I would think someone would have made this problem go away by now.
  5. buymagicfish
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    buymagicfish New Member

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    One of my coworkers makes his own electronics as a hobby (I work in a software company it happens).

    Anyway, he was telling me that its literally impossible to buy a better headphone jack no matter how hard you try. There aren't any supply companies that make them. Apple is basically the only company that engineers their own (and no im not trying to start a flame war or anything, one drop of water in an iphone headphone jack bricks the phone, so its got its own issues).

    Anyway, I'm going to return this droid and the next one I get, I'm going to use some epoxy a teeny bit of glue from a glue gun or something and really carefully strengthen up that area a bit before I even use the phone.
  6. GohanBurner
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    GohanBurner New Member

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    I am also on my third Droid for this. A recent update fixed the full volume crackling.
  7. Corinacakes
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    Corinacakes DF Super Moderator Theme Developer

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    :icon_eek: care to elaborate?
  8. buymagicfish
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    buymagicfish New Member

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    I believe there was some software related crackling. The 'loose' headphone jack is def. a hardware issue though.
  9. Ryan325678
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    Ryan325678 New Member

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    Nice, I'll give this or something similar a shot and see what happens. That would be sweet if it works.
  10. KZIWarrior
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    KZIWarrior Active Member

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    Than where is M$ getting the ones they use for the Zunes? I have several Zunes including one of the originals (that I got the first week they were out) and have had ZERO issues with any of them and several of them have been abused (the original one severely). The original has also always doubted as my care media device so it has a ton of hours and thousands of connect/disconnects. They are out there, Moto just refuses to put one in the phone. Also I've read from others (that have looked in the phone) it's not as much about the adapter as it's flimsy connection to the board (just a few small solder joints, no real solid connection or mount).
  11. tktouch12
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    tktouch12 New Member

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    my jack has slowly been loosening, and along with it the crackling has slowly gotten worse. i'm going to have to get a new one sometime...
    do they manufacture the new ones with a better jack system (yes, i know i will get an old refurb), or do they just let them go bad?
  12. Ryan325678
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    Ryan325678 New Member

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    Wow, I think the folded envelope wedge trick might have actually worked :icon_ banana: If it stops working, I'll just fold the envelope twice and I bet that will work!

    Maybe we should tell Motorola to start patching phones with the folded envelope wedge hardware fix :icon_ poke:

    For anyone else trying this fix I think the envelope might need to be jammed at the top screen-side of the jack.
  13. Ryan325678
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    Ryan325678 New Member

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    That sucks. Yeah this is another reason I'm hesitant to return...very likely the next one will have the same problem.

    Fellow SI owner? Woot!
  14. buymagicfish
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    buymagicfish New Member

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    I'm stoked. I really want my DIY envelope fix to take off!

    I also put it in the top end of the jack. I'm going to do a more permanent fix soon with glue or epoxy. Any advice on the best glue to dab in the gaps to keep the jack from moving around too much?
  15. buymagicfish
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    buymagicfish New Member

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    So I was looking at teardown images and it LOOKS to me like the droid headphone jack isn't even attached to the board at all!! It kind of looks like its only attached to the back end of the phone and it just 'rests' on the board connection areas. They probably do this so it has a little more give but those pins must be lifting off the board as they get older/less flexible/bent whatever.

    Take a look at http://www.phonewreck.com/wp-content/uploads/2009/11/Droid46.jpg

    The ZUNE has a ribbon. Take a look at this ZUNE hd teardown pick http://s1.guide-images.ifixit.com/igi/NmCoGApC4PNsLqrZ.large

    and here is the ipod touch http://s1.guide-images.ifixit.com/igi/XqLrUHgSEYERiT4u.large

    For the apple and m$soft products the headphone jack is physically connected, not just resting on the board.

    So I take it back, the issue isn't the jack, or the quality of the jack, its the way that the jack is meant to stay in contact with the board.
  16. KZIWarrior
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    KZIWarrior Active Member

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    Good find buymagic...

    WTF was Moto thinking... sadly now I am remembering why this is my first Moto phone in over 6 years... and why I've refused to have ANY other Moto devices in my house for several years (their DVR's are the biggest POSs you can find, second only to ScientificAtlantic)... This is just so retarded it's not even funny.... damn good thing I didn't find this out in my first 30 or I would seriously have taken it back. Least it's covered under warranty for the next year:icon_evil::icon_evil:
  17. kaboyd
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    kaboyd New Member

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    I agree it's total crap to have a simple problem like this on a flagship device. I just received a replacement phone in the mail, it has the same loose jack! It's apparent this is going to be the norm so I am about to epoxy the jack in place. The only good aspect of this situation is that VZW has been very pleasant to me about this situation. Shame on Motorola for overlooking this problem, but I'm still overall pleased with this phone. Hopefully the epoxy will permanently fix this.:sad:
  18. buymagicfish
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    buymagicfish New Member

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    Yeah its funny, the first time I took the phone back was not long after it launched, VZW employees were super suspicious.

    Second time, I barely finished saying wiggly headphone jack before they wrote up the order for the new one. I wish they would just put a small plastic layer or something between the headphone unit and the back cover, push it just an iota more into the connection. I understand not wanting to hardwire it to the board because of the stresses it induces, but they can do a better job at industrial design then they are doing now.

    Then again, they've probably never had a phone that so many people use as an ipod replacement.

    I'm not going to return my current one all things considered. Im going find a thin piece of plastic I can use instead of the envelope im using now and just a little bit of glue to hold it there.
  19. KZIWarrior
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    KZIWarrior Active Member

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    Wonder where the warranty seal is in/on the phone? Would it be possible to open the phone and epoxy the jack so it's more secure? Anyone crack theirs open yet?
  20. Hugh Jass
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    Hugh Jass Well-Known Member

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    I watched a video of someone taking apart the Droid, scariest thing I've ever seen in my life.
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