droid headphone jack "defect"

Discussion in 'Android General Discussions' started by xMatt007x, Feb 19, 2010.

  1. xMatt007x
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    xMatt007x New Member

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    So I got my droid replaced today with a new one. Just wanted to give everyone a heads up about the headphone jack. When I'm playing music it cracks and pops and the headphone jack was loose so they gave me a new one :)
  2. DigiK
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    DigiK Member

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    Mark my words, this will be one of the number-one causes of Droid replacements over the long-term. I got my Droid on release day, and after a couple months, I'm noticing some subtle play that results in static/crackling if disturbed. This stuff could be avoided if manufacturers would epoxy the headphone jack to the system board or completely isolate it. One or the other, but not a couple skimpy solder connections.
  3. andymellon4
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    andymellon4 Member

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    I did the exact same thing yesterday......the sound was unbearable...
  4. xMatt007x
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    xMatt007x New Member

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    Also it seems like their where some very small design changes in the qwerty keyboard it doesn't seems so flat anymore. But that might just be me.
  5. markmicallef
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    markmicallef Member

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    Is this done under warranty or with the optional insurance?

    What is the length of the warranty, I got mine Nov '09
  6. Mars
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    Mars Member

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    wow i thought i was the only one. and to make matters even more annoying, when i have a headset or cable connected to the jack voice calls are mute after removing the cable. I have to re-insert the cable into the jack to be able to hear on the other end of the call again.
  7. xMatt007x
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    xMatt007x New Member

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    My droid is 3months old, they replaced it under manufacture warranty. I had no insurance.
  8. Sam
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    Sam Premium Member Premium Member

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    thinking about taking some two-ton epoxy to the top of it.

    that folks, is alliteration.
  9. iPirate
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    iPirate Active Member

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    Mine seems to be doing this more often :(

    I guess when I get time I will replace it.
  10. Reks
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    Reks Member

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    did your purchase your droid from a vzw store or from like a best buy?
  11. xMatt007x
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    xMatt007x New Member

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    Best Buy. But VZW replaced it.
  12. srtfool32
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    srtfool32 Premium Member Premium Member

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    so if i have this issue just flash the phone to stock and go in and get a new one?
  13. nphil
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    nphil Member

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    how do i go about doing returns with verizon? I'm having sound issues with my droid too and at first I thought it was a ROM issue, but guess not. Do they mail in a replacement and you send in the defective phone to them? This is what I did with t-mobile, not sure how it works with verizon.
  14. vuskee
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    vuskee Member

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    how long is manufacture warranty?
  15. shademar
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    shademar Member

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    I had to exchange the droid I bought just two days after release due to headphone jack related problems after a few weeks. It started as a minor snap, crackle and pop, and then got steadily worse until the aux port was basically unusable (NB: I primarily use my droid as a media player, so anything that might be use-exacerbated, probably will be...)

    The "new" (i.e., refurb) droid has been great for a while, but had recently started to have crackling/earphone cutting out/random pausing problems... I'm assuming that it'll eventually go the same route as the last one.

    There may be a firmware component, but I also think there is a hardware weak link.
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