Droid frozen

beungood

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Downloaded a bunch of mp3's from Amazon and it was working good. Then one song got screwed up and it said not working or responding,when I try to reset it doesnt respond I pres the power button and the screen shuts off but wont power off. What is my option ,let it drain and recharge and hope it resets?

Jack
 

dezymond

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and to fully power off the device you need to hold down the power button til a little menu pops up, just for future reference.
 
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beungood

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I was holding down the button for awhile and nothing happens. How do I pull the battery? Will it delete my contacts?
 

dezymond

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I was holding down the button for awhile and nothing happens. How do I pull the battery? Will it delete my contacts?

pull the battery means take out the battery. you won't lose any contacts, it's basically forcing a reset.

think of it like unplugging your computer's power cord while it's still on.
 

woahdroid

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How long have you had this said droid? Doesn't look like long. Who means you came to the right place.

sent from my HTC Droid Incredible 2
 
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beungood

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Had it since July 2011. Now the screen goes blank and buttons don't respond when I hit visual voice mail.
 
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