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Droid drops calls all the time!

Discussion in 'Android Tech Support' started by Olivia, Feb 20, 2010.

  1. Olivia
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    Olivia New Member

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    I am sick and tired of dropped calls all the time. I used to love Verizon because I didn't have that problem before. That is also why I gave up my iPhone because I hated at&t network, but I'm not seeing much improvement. Twice now when I was ridding down the road in great network area my calls were dropped, and today I was upstairs being lazy and called the home phone downstairs to tell my husband something and it dropped the call. I had 3 bars wtf!? Is it a Droid issue or what? I'm pretty pissed because I was looking toward to being on a better network.
  2. marcogiudice
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    marcogiudice New Member

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    ya have the same problem and i called verizion about that also, cuz i never once drop a call ever with my old phone and it was explained to me that the driod is a data phone and the phone is always hungry for data and sometimes it will just kick u off for no reason. but thats one thing u have to sacarfice for a smartphone/data is dropped calls every once in awhile not all the time tho
  3. J*Bishop
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    J*Bishop New Member

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    i to have been noticing a larger amount of dropped calls since switching over to the droid from a blackberry.
  4. hookbill
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    hookbill Premium Member Premium Member

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    Whens the last time you guys updated your plr's. *228 option 2. See if that oesn't help you out some.
  5. bastosero
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    bastosero New Member

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    I've had no issues with my calls with the Droid so far. I've had mine for almost two months now.
  6. nerdbox08
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    nerdbox08 New Member

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    I back up hookbill on this. Update your PRL.

    I've been with Verizon over five years, have had at least 20 phones.

    The Droid doesn't drop calls any more than any other phone they've had, which isn't much at all unless I'm in my basement.
  7. BayouFlyFisher
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    BayouFlyFisher Rescue Squad

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    You guys need to look at your app list. There is something doing that to you. I've had my Droid since week two and have never, and I repeat never, had a dropped call. My hunch is that you've downloaded something that isn't playing nice with your phone programs.

    Also, there is a known issue with long hair or long sideburns interfering with the proximity sensor. Could that be in play here? There's also a possibility that you have a defective proximity sensor. You might try using the speaker phone for a while and see that eliminates you dropped calls. If you are using a bluetooth, you may consider that it's contributing to the problem.

    Good luck. You should not be experiencing any dropped calls.
  8. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I left to get an iPhone. I left AT&T because of the number of calls my iPhone dropped so I returned VZW and got a Droid (good decision) and I've not dropped any calls.

    I would do the OTA update as Hook indicated then cal VZW cs .

    Mike
  9. Olivia
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    Olivia New Member

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    Okay I will try *228 option 2 and hope that helps. I hope its not the sensor. I will have to pay more attention to that also and see what it does. I do have long hair but I don't let it get in the way. Thanks guys for your help.
  10. BradDroid
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    BradDroid New Member

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    I had similar issues as you have had here. If the prl doesn't update when you do the 228 thing call Verizon and they do it manually. Worked wonders for me.
  11. Russ2387
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    Russ2387 New Member

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    My droid never drops calls. BUT my wifes droid drops calls ALOT. and hers is glitchy. She hears beeps before she drops call, she says when she looks at screen, the # pad is showing. was wondering if her cheek was brushing screen. After reading post above, its possible it could be her hair....
  12. BayouFlyFisher
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    BayouFlyFisher Rescue Squad

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    Definitely hair. It's reported all over the forums. It may also have to do with some phones having an overly sensitive proximity sensor.
  13. gentlefury
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    gentlefury New Member

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    Well then that wouldn't actually be a dropped call, it would be a hung up call. I have not had any issues with proximity sensor and I have never dropped a call on VZW in the 5 or 6 years ive used the service.
  14. Russ2387
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    Russ2387 New Member

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    Thanks. Ill have her try tieing up her hair. Though she wont like it...
  15. joker402
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    joker402 New Member

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    Ive never dropped a call but i have hund up on people and told them the call was dropped, and for the record the droid is the hardest phone to pretend to drop a call by hanging up.
  16. DivineMsK
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    DivineMsK New Member

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    Dropped calls and long hair

    This is so helpful. I have LOVED Verizon (never having any problems) and have been disappointed with the dropped/hung up calls since replacing my Blackberry with a Droid - it happens to me A LOT. When I look at my screen I see an "*" as if I dialed that (which I didn't). I thought it was my hoop earrings and so now I take my earrings off when I use the phone, but mostly I just use the speaker phone (which I think is obnoxious and I hate). I do have long hair too. Bald is not a good look for me and so I'll have to learn how to achieve some harmony between my hair and my droid.
    Just tried the *228 option 2 and will try to be more conscious of my hair and earrings. I don't have a ton of apps but I do have TaskPanel (which I was wondering if it is a little overzealous) and if these other things don't work, I guess I'll start systematically getting rid of apps.
    I'll keep you all posted.
  17. nerdbox08
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    nerdbox08 New Member

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    Awesome. Just let us know, the more information we can gather the better off we stand with these problems. I hope one of these solutions works for you.
  18. dwake
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    dwake New Member

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    i too had a bunch of dropped calls and was ready to take my moto droid back. but i had been holding the phone a little away from my face, for fear of pushing the mute or end call button with my cheek, even though the sensor did seem to black out the screen. but i decided to try to hold the phone in direct contact with my face while talking -- no gap whatsoever between the phone and my face - and i haven't dropped a call since.
  19. Janetsbest
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    Janetsbest New Member

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    Been with Verizon for years with many phones and hardly ever had a dropped call. With my new Droid, 70% of calls are dropped. Ticks me off....will try to get a new Droid but I read all over the net that this will only help 50% of the time. Many people with same problem.
  20. jthorpe
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    jthorpe New Member

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    I agree. I never see dropped calls unless I'm in a known RF hole or in an area with coverage issues. Call quality is awesome, and no dropped calls here...
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