Droid destroyed?

Discussion in 'Android Tech Support' started by kmulliger, Jan 6, 2011.

  1. kmulliger
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    kmulliger New Member

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    My dog got ahold of my wife's OG Droid. The only thing showing is Motorola menu. Says battery ok , ok to program. Connected USB and tried SBF flash, to no avail, tried to apply update.zip from sd card, also to no avail. Bootloader shows 2C.6C, no MEID info or anything...any ideas from the geniuses?
  2. devinhfox
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    devinhfox New Member

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    Yeah, get her a env3 instead of a real smartphone.

    Sent from my DROID2 using Tapatalk
  3. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Is this a stock droid?

    Can you boot into recovery?

    If so, here's how to do a factory hard reset:

    [FONT=&quot]With your Motorola Droid still powered "Off," slide open the keyboard.[/FONT]
    [FONT=&quot]Press and hold the "X" button on the keyboard while pressing the "[/FONT][FONT=&quot]Power[/FONT][FONT=&quot]/Unlock" button, located next to the 3.5mm headphone jack. Continue holding down the buttons until a yellow triangle "Warning Sign" appears on the screen.[/FONT]
    [FONT=&quot]Once the yellow warning sign appears, press the physical "Volume UP" and "Camera" buttons simultaneously until a new menu appears. This may take several attempts before success.[/FONT]
    [FONT=&quot]From the new menu that appears on-screen, go down to the "wipe data/factory reset" option using the Directional-Pad next to the keyboard, and press the "Center" button on the D-Pad to confirm.[/FONT]
    [FONT=&quot]Scroll down to the "Yes -- delete all user data" and press the "Center" button on the D-Pad once more. That's it! When your Motorola Droid is done wiping all saved applications, information, and settings, your device will be back to the factory settings.[/FONT]
  4. kmulliger
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    kmulliger New Member

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    Thanks for the quick response and advice. I did try the method you suggested several times earlier today, but was only able to get the update.zip from the SD card to load about a quarter of the way, then it would abort. BTW, she was running stock, rooted FRG83D (Verizon 2.2.1) when this happened. Getting desperate now and unsure if internals are bonked.
  5. kmulliger
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    kmulliger New Member

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    I tried the method you suggested sevral times earlier today. The update.zip would load about a quarter of the way before abort. Thought that was some progress, but now I am not sure if the internals are borked or not. Thanks for the advice and the quick response!
  6. evltwn72
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    evltwn72 New Member

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    Do you have insurance? If so, why not just report it to them and have them send you a new phone?
  7. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    We don't recommend insurance fraud here.

    If it's rooted and you can boot into recovery (clockwork or Sprecovey) you can then just restore a backup. Have you made any backups prior to this?

    If not, download a good rom to your pc. Pull the sdcard out of the phone and put it in the pc/card reader. Put the newly downloaded rom on the pc. If you are using sprecovery name the new file update.zip. If you are using Clockwork you don't have to rename the file. Put the card back in the phone and boot into recovery by holding the X key on the physical keyboard while the phone boots. It will boot into the recovery. You can then select install zip from sdcard (do you need detailed instructions?) and then reboot when it is through.

    Keep us posted.
  8. kmulliger
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    kmulliger New Member

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    We do have insurance and they will cover it (our pup has eaten a few electonics). But, just exhausting all possiblities before surrendering to the deductible. Sorry, not trying to waste anyone's time. I just know I don't have all the answers.
  9. evltwn72
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    evltwn72 New Member

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    It's not fraud when the dog ate the phone and now it won't work. I'm not suggesting he make a false claim. It sounds like the dog chewed it up good.
  10. kmulliger
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    kmulliger New Member

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    I did backup last week, just can't seem to get the phone to recognize it. Seems like everything is wiped,, like i said in original post, can't even get MEID recognized.
  11. kmulliger
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    kmulliger New Member

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    I also tried clean, unrooted, signed stock and after a little bit of loading i get error in sdcard/update.zip (status 2) and then installation aborts. Ugh! Tried my SD card from my Droid as well, no difference.
  12. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Oops!!! My bad. It did start with a dog. Damn fine bit of righteous indignation wasted!!! :eek:
  13. AZrat
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    AZrat New Member

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    Shoot the dog
  14. kmulliger
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    kmulliger New Member

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    All of you are awesome and quick to repdond (not to mention a haha here and there). Yeah, the dog does as dogs do but he really loves to chew on the expensive stuff. The screen is untouched (surprise) and when it boots up the M comes up and then it just goes to the motorola menu. says its ok to program, but apparently everything I have tried just goes bust. That is why I have turned to the genius pool!
  15. mack19318
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    mack19318 New Member

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    Boooooo!


    Sent from my Droid using DroidForums App
  16. teddyearp
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    teddyearp Active Member

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    Well, it sounds like the only thing the phone will do is boot into the bootloader. And since a dog (can be a chewy, messy, slobery [is that a word?] beast) it might have sustained some moisture damage as well. Very BAD.

    So, I know you said you tried RSD Lite, but give this one try:

    Restoring your phone when all else fails-LAST RESORT AND VERY RARE!!!

    If that doesn't work, then an insurance claim _could_ be in order. And to follow up, instead of shooting the dog, either find it another home with cheap electronics, or get the SOB a f'n muzzle! ;)

    good luck
  17. kmulliger
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    kmulliger New Member

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    Haha! I will try the last resort and post back. I would never shoot my dog or give him to another family, regardless of the cost of their electronics. I do have a muzzle for him and he is being trained with it inside (outside he can be puppy all he wants), I just don't keep it on him all the time inside. Thanks again for the advice...fingers crossed... then i will concede to the insurance claim.