I just recently got a kenwood stereo system put in my car and it has the bluetooth pairing on it. I am able to pair the phone and system, which I am able to make and receive calls. It won't download my contacts. It just continues to say DOWNLOADING on the deck. This has gone on for weeks. I talked to the people where it was installed and they say everything checks out fine and that its fine. When I talk to the people at Verizon they say everything is set up correctly on my phone....to their knowledge. What can be done to fix this issue?