Bingo! I called tech support, and we went over several of the issues I had experienced, and they suggested a trip to the store for a sensor check (the virtual keyboard was also going crazy when plugged into the Cellet charger (that, yes, I bought from the Verizon store - and I made another post in here, somewhere about that issue). Verizon simply swapped out the phone for a replacement, and my Droid hass been a DREAM ever since. I think I just had a bad unit (and I really believe it was related to that secondary charger that I bought - from the store). Anyhow, thanks to Flexilis (I think it was called), backup was a breeze! Swoooosh! All of my stuff that I had saved was there, almost instantly, on my new phone! I'm impressed. Greatly. Not just with the phone but also with the Verizon staff (from retail, to customer service, to tech support). There's a reason my bill is a little higher. It's true, you DO get what you pay for.