Droid call quality

Discussion in 'Android General Discussions' started by jamjr74, Apr 8, 2010.

  1. jamjr74

    jamjr74 Member

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    Ok so I have been told I sound like I am in a tin can or on a crappy bluetooth when I am using my phone. It is only 3 days old! I shut off the voice privacy in call settings and was told it does sound a lot better but not sure if i should just get a new phone. Also I bought from an online site and not directly from Verizon, do you think if I go to a Verizon store they will replace phone since it is under warranty? Or will I have to deal with the online site? Any tricks on improving this call quality myself through settings? Thanks
     
  2. crspang

    crspang Member

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    The Droid uses noise cancellation software. Its been reported by some that their case disrupted the noise cancelling. But I think the real key is to make the mic is close as close as possible when speaking.

    If you're not speaking close or clearly into the mic the software assumes that your voice is background noise and tries to cancel it out which results in you sounding muffled.
     
  3. Milehighjc

    Milehighjc Member

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    Try switching to speakerphone, then back again. That seems to work for me about 80% of the time. I have NO idea why it works, but found that trick here, and has been successful for me.
     
  4. hookbill

    hookbill Premium Member Premium Member

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    you can also try this on your phone dial ##program, press green phone button/pw is 000000/select option 4 and then EVRC-B. This is suppose to work in most areas. It doesn't in mine, so give it a try and see if it works in your area.
     
  5. griswolds53

    griswolds53 New Member

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    i had the same problem as you. same exact complaints. I have had my droid for 2 months almost now. I recieved mine, via fedex, bought online. I returned it the store within the first week and they gave me a brand new one. The verizon guy told me that i was allowed one NEW exchange for problem phones. The new one works like a charm, and i love it. I recieved a launch phone, in a smaller box, than the newer droids. He mentioned that the launch droids had some issues. If you do a battery pull there are some numbers that indicate a manufacter date. Cross reference those with posts on here. You can find out which batches were bad.

    or you could just return the phone and get a new one. It fixed my issues!
     
  6. Red Tornado

    Red Tornado Member

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    For what it's worth, I looked at the microphone on the droid, looked in the mirror, and made sure I am holding the phone with the microphone directly pointing towards my mouth - improved call quality for those listening to me.
     
  7. jamjr74

    jamjr74 Member

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    You hit the nail right on the head. My Droid did come in a very small box barely big enough to fit the phone. I am having trouble locating the launch date though. Under the battery the only thing I see close is 10/10??? I do not see any numbers similiar to what other posters are putting up. I am going to try and exchange at the verizon store but I bought from letstalk.com so I am not sure if they will help me. They should since the 12 month Motorola warranty should cover it. If not I willreplace through letstalk.com. Thanks
     
  8. jamjr74

    jamjr74 Member

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    I notice the sticker on my box says 3/14/10? I ordered on 3/30/10....
     
  9. jamjr74

    jamjr74 Member

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    OK well my call quality seems a little better but now i am paranoid! haha. I just ordered my replacement phone. Hopefully it is better or I may be saying bye to the Droid!
     
  10. aminaked

    aminaked Silver Member

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    Some say droid call volume needs to be turned down because of a "mechanical vibration". Rebooting at least every 3 days works for me. Bluetooth and speakerphone are workarounds. Maybe 2.1 helped? This is ridiculous.
     
  11. griswolds53

    griswolds53 New Member

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    I really cant remember what the numbers were??...i think the ones i read about were 38/09 or something like that. I really dont want to pull my battery to see what i have. My phone is working great now, dont want to mess with it! I know it was in the 30's...
    good luck!
     
  12. jamjr74

    jamjr74 Member

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    ok so i look under my battery to see the version # and the only numbers I find with a / are 10/10??? This is my original which I just replaced. The new phone has 11/10. What does this mean? Obviously this cannot be manufacture date! Where do I look for this?
     
  13. aminaked

    aminaked Silver Member

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    10th week of 2010 and 11th week of 2010. They are apparently manufacture dates.
     
  14. anewday

    anewday Member

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    A lot of times, others can't hear me when the microphone is not that close to my mouth. This isn't a problem with regular cell phones though. The innocase doesn't help either. :/
     
  15. kodiak799

    kodiak799 Silver Member

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    I guess another trick is to dial *22899 send. That reacquires the cell towers and might increase your bars, especially if they've recently had issues or done some upgrades/work on the towers.
     
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