I have had a Motorola Droid 4 for about 11 months. Monday afternoon one of the times I pull my phone out of my pocket it seems like it wont turn on. Battery suddenly drained? I plug in the charger and it has plenty of juice. Seems the power button will not respond at all no matter how long I hold it. There is nothing obviously wrong with the button itself, other than the not working part. I take it to the nearest Verizon store where the employee confirms the problem and calls Verizon to have them send me a free replacement since it is still under warranty. After a few FedEx delays, I get the replacement phone this evening. Transfer card, get all my apps again, etc. I want to clear all personal data off the old phone before returning it to Verizon so I find out how to do a Factory Reset from the Settings screen. On a whim, after the reset is complete, I try the power button. The phone turns off and on with no problem now. :blink: Anyone have this happen to them? How reliable are the Verizon refurb phones? I've been with Verizon for nearly a decade and never needed one before.