I did a search but none of the topics provided an answer that solved my problem. All I want to do is get the pictures that are on my phone in my "My Gallery => My Library" folder onto my PC. It should be so simple, yet nothing I do works. My camera is set to Storage Location: SD Card I plug in my USB cable and my phone pops up with 4 options: 1) PC Mode 2) Windows Media Sync 3) USB Mass Storage 4) Charge Only I obviously tried USB Mass Storage first. When I open "My Computer" on the PC i have 3 choices: -Removable Disk (M) -MOT (L) -MotoCast (I wont use this, its horribly designed and a huge pain to use) None of those choices will show me my entire Library. No matter what i do, I only get the pictures that I had previously copied from my old phone onto this one. Then i tried PC Mode. This time i get a pop-up with a bunch of options tht look useless. I open My Computer and get the smae thing as before. Now What? Why in the world did Motorola make this so ridiculously complicated? When i plug in the USB cable I should get a simple pop-up with one of the options asking me if i want to see my SD card.