Not sure if this is the correct forum, but since I own the Droid 4 I thought I'd start here. About a week ago my Contacts stopped working. When I turn on the phone I get the message "Unfortunately contacts has stopped." I cannot pull up any saved contacts for texting or telephoning, and I can no longer see the phone numbers of people who called me (I can see a caller ID number while the call is ringing, but not access the number afterward). Right before this happened, I deleted some unwanted apps. I've been reading various forums, and other people who had the same problem believed it was caused when they deleted some apps. I thought I carefully deleted only apps such as games or map apps, and I don't know if this is a red herring issue. On other forums it appears this problem be related to Google/Gmail for some people. However, I use Outlook as my primary email account and Gmail rarely. I've read some fairly complicated instructions on how to possibly correct this issue, but I don't understand any of them, since all I do with my phone is make/receive calls and emails, text, and occasionally use an app. For example, I don't understand whether the instructions are for manipulating the phone directly, or for accessing the solution via my PC. I don't understand what it means when a phone is rooted (or not). Thanks in advance for any suggestions.